Underwriting Officer (RACQ Insurance) (47619) en None

Create an impact as an Underwriting Officer 

From September 2025, RACQ’s insurance arm began a long-term strategic alliance with IAG. RACQ Insurance helps members live and move safely, securely and sustainably into the future. We’re proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities.

Your Role

We’re on the lookout for a proactive, detail-oriented team player to join our dynamic team based in Meanjin (Brisbane – Eight Mile Plains). This is a permanent, full-time position with the opportunity to work from home up to 3 days a week — offering you the flexibility to balance work and life while contributing to meaningful outcomes.

What You’ll Be Doing

In this role, your key responsibilities will include:
•    Managing and processing renewals
•    Making outbound calls and engaging regularly with members and internal stakeholders
•    Preparing and maintaining accurate reports
•    Navigating a variety of internal business processes
•    Applying complex decision-making in risk assessments and the enforcement of policy conditions

We’re after someone who can work autonomously while also thriving in a collaborative team environment. You’ll have a curious mindset, a drive to grow, and the confidence to take on ad hoc tasks as they arise.

If you love solving problems, have a sharp eye for detail, and are always looking to improve – you’ll feel right at home here.

About You

We are looking for someone who is agile and enjoys working in a fast-paced environment. You will also demonstrate:
•    Demonstrated experience in customer service 
•    A background in reporting is preferable 
•    Strong phone communication and professional  phone manners
•    An analytical mindset with solid attention to detail 
•    Proficiency in Microsoft Office, particularly excel 
•    Excellent written and verbal communication abilities

Joining RACQ Insurance  you’ll have access to a raft of benefits from across the Group: 

•    Boosted superannuation with 13% as standard 
•    Up to 50% off personal insurance, including home and motor insurance 
•    5 myLeave days per year on top of annual leave
•    Work from home and many more flexibility options with myFlex  
•    Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
•    Dedicated career growth programs, including the award-winning IAG Academy
*employment type eligibility criteria apply

About Us  
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
 
We’re ready for you. Apply today.  

Learn more about who IAG is here.