- Professional
- Oficina en Smyrna
Title: Lead Installation Technician
Primary Focus Areas: Product Deployment - Technology
Direct Leader: Sr. Manager of Game Technology
Job Description:
The Game Technology department is responsible for technical production, installation (deployments), and
development. The Lead Installation Technician has the integral responsibility of Delivering Epic Interactive
Experiences to our guests through the successful installation of our product. This role will work closely with
Project Leadership as a resource to perform on-site prewires, installations, renovations, and other
miscellaneous special projects The Escape Game performs.
Pay & Benefits:
● $18-22/hr Starting compensation based on experience
○ Regular 5 hours of weekly overtime
● Eligible for HQ Bonus
● Eligible for TEG HQ Full Time Benefits as outlined here
● 8 Paid Holidays + 15 PTO Days for vacation, sick or bereavement use
Hours & Schedule:
● Expected Weekly Hours: 40 - 45 while in-office, 70+ hours weekly while traveling
● Travel Expectations: Extensive (85%+ of the workload)
○ Trips are up to 23 days consecutively, 10.5 hour working days (minus break)
○ Trips are local and out-of-state. Travel is paid for by The Escape Game.
● Expected Schedule:
○ Office: Monday - Friday (day shift)
○ Installation: Monday - Friday plus weekends (Dayshift / Midshift / Nightshift - depends on
installation schedule, weekend work often includes accompanying rest/off days during the
upcoming workweek)
○ Emergency Travel: As needed, could include nights & weekends with extended hours
● Oncall: Yes
Job Responsibilities: Product Deployment
● Prepare for future projects by doing the following
○ Create initial wire plan for pre-wire while keeping in line with TEG Standards
○ Provide kickoff details for assigned projects
■ Travel plan, Wiring sheet, camera / speaker layouts, ect
○ Review Plansets and perform onsite callouts for electrical plan issues
○ Make sure travel packouts are restocked
● Perform Various Onsite Tasks while traveling for Tech Projects - Prewire / Installations /
Renovations / Special Projects
○ Run Cable
○ Terminate and Test Game Components, Control Panels, Fire Access, Audio, Video, and IT
systems
○ Troubleshoot issues that arise
○ Communicate tech daily progress, concerns, and needs to site-pm and leadership
○ Be the point person for all assigned tech projects
● Lead others on and off the Game Technology team
○ Assist with member assignment on projects
○ Generate daily work-flow / assignments while on-site to ensure project completion
○ Host and take notes during project debrief meetings
○ Train, Coach, and Develop team members on project policies, workflow, and skills
Job Requirements : *On the job training for skills without prior knowledge/experience*
● A love for escape rooms and interactive media
● Strong organizational and interpersonal skills
● Contagiously positive, can-do attitude
● Loves to “win”
● Strong organizational and interpersonal skills
● Strong communication skills - written, on the phone, in-person
● Experience leading others in an informal structure
● Project management experience
● Proficient at spreadsheets & document creation
● General business acumen
● Ability to lift/carry up to 50 pounds individually
● Able to stand, walk, climb ladders, and navigate tight spaces for extended periods of time
● Understanding of production and fabrication processes including CNC, Carpentry, Scenic, Pain,
and Controls Technology
● Understanding of architectural floor plans and general construction process
*Training can take between 6-8 months before being assigned a spot as project lead*
