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Library Assistant II PT - Account Services en City of Boca Raton, FL

City of Boca Raton, FL · Boca Raton, Estados Unidos De América · Onsite

43.555,00 US$  -  52.000,00 US$

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About the Department

Performs a variety of specialized library work at one of the City's public library facilities. Work is performed under general supervision.

Position Duties

Account Services Section: 

  • Interacts with patrons in order to assist them in using library services/equipment, programs, and facilities, collect/cancel fines or fees as appropriate, answer questions, identify patron service needs or locate materials.
  • Trains staff in the use of a variety of databases, activities, policies/ procedures, and office equipment in order to ensure that employees complete assignments correctly and use the equipment properly.
  • Supports staffing of the Check-Out Desk(s) in order to assist patrons in checking materials in or out, placing holds, registering patrons, taking fines and fees, and resolving problems.
  • Processes requests for library materials/information received by phone, fax, email, or in person in order to provide patrons with requested materials/information.
  • Supports circulation technology including the circulation module, scanners and printers.
  • Supports the collection and reporting of circulations and other statistics as assigned.

Minimum Qualifications

Knowledge of:

  • Library principles, methods, materials, programs, and practices.
Skill in:
  • Use of personal computers, basic software applications, peripheral devices, and the Internet. 
Ability to:
  • Establish and maintain effective working relationships with other library employees. 
  • Establish and maintain effective working relationships with library patrons. 
  • Understand, follow and explain a variety of library policies and procedures. 
  • Learn/perform a variety of work activities with the assigned Department/Division. 
  • Explain/demonstrate procedures for performing a variety of work activities. 
  • Express ideas effectively, both orally and in writing.

Other Qualifications

  • Associate’s degree from an accredited college or university, or 60 completed course credits from any accredited college or university; and 
  • One (1) year of experience working with the public or supporting public services.
PREFERRED QUALIFICATIONS:
  • Bachelor's degree. 
  • Minimum of one (1) year work experience working in libraries, bookstores, educational or cultural organizations.
POST-OFFER BACKGROUND REQUIREMENTS:
The background check process for this position may include:
  • Criminal Background Check
  • Employment Verification
POSITIONS ARE AVAILABLE FOR THE FOLLOWING SECTION AND SCHEDULE:
Account Services
Must be available to work 20 - 25 hours per week including days, nights and weekends.

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