Benefits Coordinator en Axiom Care

Description

Job Summary

The Benefits Coordinator supports patients by assisting with AHCCCS/Medicaid applications, insurance verifications, and billing inquiries. This role advocates for patient coverage, helps navigate complex eligibility requirements, and ensures accurate enrollment and reporting. As a key resource, the coordinator works closely with patients to maximize available benefits and access to care. This position will also be responsible for verifying insurance, help with insurance cancellations, advocate for patient coverage, and answer any billing questions.

Duties/Responsibilities

•  Under general supervision of the A/R Manager, assumes primary responsibility for the Axiom Care benefits coordination including all enrollment and program reporting.
•  Helps patients identify and apply for programs like Medicaid and other financial assistance to cover healthcare costs.
•  Assist with gathering all pertinent information to complete forms for the application process.
•  Act as a patient advocate, ensuring patients get the maximum insurance coverage available and assisting them in navigating complex eligibility requirements.
•  Help determine which government programs (like Medicaid/AHCCCS), private insurance plans, or other resources a patient qualifies for.
•  Using the HEA+ (CP-AO) Assistor program, assist patients in completing the necessary forms to apply for insurance programs.
•  Monitors the completion of financial information forms and state residential information while maintaining confidentiality.
•  Constantly monitors the HEA+ client base and “Eligibility Summary” for enrollment status and determination of eligibility.
•  Research benefits related issues, concerns and works to resolve problems
•  Submit claims and all communications pertaining to the claims being submitted

Why Join Axiom Care?

Benefits - We take care of our team so you can take care of others. Enjoy medical and dental coverage through Banner|Aetna, vision insurance through EyeMed, a 401(k) with employer match through Principal, tuition reimbursement, generous PTO and sick time, and eight paid holidays—plus added perks like life insurance and wellness benefits.

Requirements

Required Skills/Abilities

•  Excellent verbal and written communication skills.
•  Excellent interpersonal and customer service skills.
•  Excellent time management skills with a proven ability to meet deadlines
•  Excellent time management skills with a proven ability to meet deadlines
•  Ability to function well in a high-paced and at times stressful environment.
•  Maintains a high level of patience
•  Active Fingerprint Clearance Card
•  Negative TB Test result within the past 12 months

Education/Experience

•  HEA+ (CP-AO) Assistor experience
•  High school diploma or equivalent
•  At least two years of related experience required.
•  Healthcare setting preferred