- Professional
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.
Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!
As a member of our Advisory Team, you will play a pivotal role in our sales and business development efforts, with a primary focus on scoping and selling professional services. Your expertise will be crucial in helping customers adopt and maximize the value of our software. You'll work closely with our sales and pre-sales teams to create and close opportunities for our implementation and advisory services.
Your responsibilities will include:
Scoping and Selling Services: You will be responsible for defining the scope of professional services engagements, including implementation, integration, and advisory work. You'll work directly with customers to understand their business needs and translate them into a clear statement of work (SOW) and service proposal. Your goal is to ensure a smooth and successful project launch.
Contracting and SOW Creation: You will lead the creation and negotiation of contracts and SOWs for all professional services. This includes working with legal and finance teams to finalize terms, pricing, and project deliverables to align with both customer expectations and our business objectives.
Collaboration with Sales: Partner with the sales and pre-sales teams throughout the sales cycle to identify, qualify, and close services opportunities. You'll be the subject matter expert on our professional services, helping to articulate the value of our implementation methodology and advisory offerings to prospective clients.
Advisory Expertise: Provide strategic advisory services to customers, leveraging your deep understanding of the procurement landscape. This includes offering best practices, market analysis, and optimization strategies to help clients achieve their business goals.
Strategic Growth: Contribute to the overall growth of our professional services business by identifying new opportunities and helping to refine our services offerings based on market demand.
Qualifications
Proven experience in scoping, selling, and contracting professional services within the SaaS industry or direct experience implementing Zip.
Experience with writing and negotiating Statements of Work (SOWs) and services contracts.
Strong understanding of typical SaaS implementation lifecycles and methodologies.
Excellent communication and interpersonal skills with the ability to build rapport with both sales teams and clients.
A strategic thinker who can translate complex customer needs into well-defined professional services engagements.
What We Offer:
A dynamic and supportive work environment.
Competitive salary and benefits package.
Opportunities for professional growth and development.
A chance to be a part of a forward-thinking, innovative team.
Perks & Benefits
At Zip, we’re committed to providing our employees with everything they need to do their best work.
📈 Start-up equity
🦷 Health, vision & dental coverage
🍽️ Catered lunches & dinners for TO employees
🚠 Team building events & happy hours
🌴 Flexible PTO
💻 Apple equipment plus home office budget
We're looking to hire Zippers and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from
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