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Branch Manager en Greater Texas Credit Union

Greater Texas Credit Union · Austin, Estados Unidos De América · Onsite

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Company Description:

 

We’ve been serving Texans for over 70 years, and our mission is bigger than banking. At Greater Texas | Aggieland Credit Union, we believe in building connections that last — with our members, our community, and our team.

Here, you’ll find more than a job. You’ll find a place where:

  • Relationships matter. We get to know our members and walk with them through life’s milestones.

  • Community comes first. Giving back and making a difference is part of our DNA.

  • Every role has purpose. Your work makes an impact far beyond the day-to-day.

If you have a passion for people and want to be part of something meaningful, you’ll feel right at home with us.

Greater Texas

Job Description:

Lead, Inspire, Deliver.

Are you ready to lead a team to operational excellence while driving growth and success? We’re seeking a Branch Manager who knows that a strong, well-coached team is the foundation of any thriving branch. This role isn’t just about outreach—it’s about building a team, mastering operations, and creating a top-tier experience for both members and team members.

What We’re Looking For:
We need a leader who can do it all!

  • Operationally strong – You know the ins and outs of branch operations, from cash management to compliance, and lead by example.
  • Team-minded first – You inspire, coach, and develop your staff to reach their potential while creating a culture of excellence.
  • Goal-oriented – You set ambitious targets and drive the branch to meet and exceed them, ensuring everyone on your team succeeds together.
  • Success-driven – You understand that outreach and growth are the results of strong operations and engaged team members.

What’s In It for You:

  • Lead & Inspire: Shape a high-performing team and create a culture of excellence.
  • Develop Your Skills: Hands-on leadership experience with ongoing coaching and training to grow your career.
  • Drive Impact: Make a meaningful difference in your branch and community while achieving strategic goals.
  • Competitive Compensation & Benefits: Full package including medical, dental, vision, life insurance, paid time off, 401k with match, and tuition reimbursement.
  • Community & Culture: Paid volunteer time annually, plus an inclusive, fun workplace with team events and plenty of coffee.

Basics:

  • Status: Exempt
  • Schedule: Monday–Friday, 8:00 AM–5:30 PM, with rotating Saturdays from 8:30 AM–1:30 PM
  • ​​​​​​​Flexibility: Occasional hours outside of the regular schedule may be needed to support branch operations, organizational priorities, or community events.

Job Purpose:
As Branch Manager, you will grow and develop your branch by providing a top-tier experience for both our members and team members. You’ll serve as a catalyst for positive change, driving all facets of branch operations, development, and team leadership.

Key Responsibilities:

Team Member Leadership

  • Attract, hire, coach, and engage your team through servant leadership and continuous development.
  • Reinforce our mission, vision, and core values while serving as a culture agent.
  • Partner with team members on career growth and professional development.
  • Oversee scheduling, performance coaching, workflow management, and training.
  • Guide new and existing team members through Learning & Development programs.

Branch Growth Leadership

  • Drive branch performance through relationship-based sales and top-tier member experience.
  • Lead the execution of branch goals while assessing local market conditions.
  • Identify opportunities for branch development and growth.
  • Lead community outreach and volunteer events that expand our reach and your professional impact.

Branch Operations Leadership

  • Oversee branch operations, including cash management, security, compliance, ATM & vault operations, and fraud/loss mitigation.
  • Ensure the branch is staffed with qualified, well-trained team members.
  • Conduct audits and recommend process improvements to streamline operations and reduce costs.
  • Resolve complex member issues and act as a subject matter expert in branch operations.

Other Duties

  • Comply with Bank Secrecy Act (BSA), Anti-Money Laundering, and member due diligence policies.
  • Complete compliance and career development training.
  • Serve as a Notary Public and provide Medallion Signature Guarantee services as needed.
  • Lead special projects and other duties as assigned.
Qualifications:

Required:

  • Skills: Networking, Coaching & Upskilling, Problem Solving, Verbal & Written Communication, Servant Leadership.
  • Experience: 2+ years of branch operations supervisory experience in a credit union or bank.
  • Education: High School Diploma or equivalent.

Preferred:

  • Experience: 3+ years of branch operations supervisory experience in a credit union or bank.
Additional Information:

All your information will be kept confidential according to EEO guidelines.

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