Technical Support Specialist I/II/III en Kern County, CA
Kern County, CA · Bakersfield, Estados Unidos De América · Onsite
- Junior
- Oficina en Bakersfield
About the Department
Salary:
Level I: $2,180.83 - $2,606.29, paid bi-weekly
Level II: $2,292.36 - $2,739.58, paid bi-weekly
Level III: $2,409.59 - $2,879.68, paid bi-weekly
EXAMINATION SCHEDULE:
- Written Exam: Qualified candidates will be notified of the written examination 5 days prior to the examination date.
Examinations: Written Exam (Weighted 100%): Will be conducted for the purpose of evaluating the applicant's knowledge of the operation and use of automated systems, personal computers, network technologies, and peripheral equipment; an understanding of the logical operation of IT systems and mobile communication devices; PC operating systems and hardware; directory services, such as Active Directory, and basic networking of computers; working knowledge of data processing methodology and techniques in creating documentation and data security.
Applicants must attain at least a 70% score on each phase of the exam process.
Minimum Qualifications / Employment Standards:
Level I
High School Diploma, G.E.D. and completion of thirty (30) semester or forty-five (45) quarter units from an accredited college or university with course work in computer science or information systems;
OR
Completion of an accredited trade or vocational school training program in computer repair, computer science or information systems;
OR
One (1) year paid full time experience providing user support in the installation, repair, and maintenance of enterprise computer systems, equipment, mobile devices, equipment and other technical systems.
Level II:
High School Diploma, G.E.D. and completion of thirty (30) semester or forty-five (45) quarter units from an accredited college or university with course work in computer science or information systems; AND one (1) year of experience in the installation, repair and maintenance of enterprise computer systems, equipment, mobile devise and other technical systems
OR
Completion of an accredited trade or vocational school training program in computer repair, computer science or information systems; AND one (1) year of experience in the installation, repair and maintenance of enterprise computer systems, equipment, mobile devise and other technical systems
OR
Two (2) years paid full time experience providing user support in the installation, repair, and maintenance of enterprise computer systems, equipment, mobile devices, equipment and other technical systems.
OR
One (1) year experience as a Technical Support Specialist I in the Kern County classification system.
Level III:
High School Diploma, G.E.D. and completion of sixty (60) semester or ninety (90) quarter units from an accredited college or university with course work in computer science or information systems; AND two (2) years of experience in the installation, repair and maintenance of enterprise computer systems, equipment, mobile devices and other technical systems.
OR
Completion of an accredited trade or vocational school training program in computer repair, computer science or information systems; AND two (2) years of experience in the installation, repair and maintenance of enterprise computer systems, equipment, mobile devices and other technical systems.OR
Three (3) years paid full-time experience in electronics or the installation, repair, and maintenance of enterprise computer systems, equipment, mobile devices and other technical systems.OR
One (1) year experience as a Technical Support Specialist II in the Kern County classification system. All Levels:
Qualifying experience must have been within the last five (5) years.
Applicants must possess the physical capacity to perform all essential tasks.
A valid Class "C" California Driver's License is required at the time of appointment.
Please ensure applicable materials are attached to your application. If you are unable to attach application materials to your application, you may email a copy to [email protected]
Full Job Description: Technical Support Specialist I, Technical Support Specialist II, Technical Support Specialist III
This position works in various departments throughout Kern County.
Position Duties
Kern County employees provide opportunities that are purposeful to our community. Every employee and every action contributes to the improvement and strengthening of our county.
To learn more about Kern County, click here or follow us:
Growth Mindset
We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.
To learn more about Kern County, click here or follow us:
Growth Mindset
We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.
Minimum Qualifications
Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.
A background check may be conducted for this classification.
Following an offer of employment, you may be required to submit to post offer medical and drug screening tests at County expense.
This examination will establish an eligible list from which immediate appointment(s) will be made. Other permanent and temporary appointments will be made as needed. Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission.
For more information regarding Kern County's recruitment process, please see our FAQ page.
A background check may be conducted for this classification.
Following an offer of employment, you may be required to submit to post offer medical and drug screening tests at County expense.
This examination will establish an eligible list from which immediate appointment(s) will be made. Other permanent and temporary appointments will be made as needed. Successful candidates will remain on the eligible list for a period of twelve-months, unless specified otherwise by the Civil Service Commission.
For more information regarding Kern County's recruitment process, please see our FAQ page.
Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.
Solicitar ahora
