Position Overview: We are seeking a motivated Inside Sales Representative and Sales Support professional to join our dynamic sales team. The successful candidate will be responsible for generating sales leads, developing client relationships, supporting the sales process, and ensuring customer satisfaction. This role requires excellent communication skills, a proactive attitude, and the ability to work collaboratively with team members and clients.
Key Responsibilities:
Inside Sales:
Reach out to potential clients via phone, email, and virtual meetings to promote products/services.
Qualify sales leads and identify opportunities for new business.
Conduct product presentations and demonstrations to prospective clients.
Negotiate prices and terms to close sales.
Maintain accurate records of sales activities and customer interactions in CRM (Salesforce) system.
Achieve sales targets and contribute to the overall growth of the company.
Sales Support:
Assist the sales team in preparing proposals, quotes, and contracts.
Coordinate with other departments to ensure timely delivery of products/services.
Provide excellent customer service and address client inquiries and concerns.
Follow up with client’s post-sale to ensure satisfaction and foster long-term relationships.
Support marketing initiatives and promotional campaigns.
Maintain organized documentation of client communications and sales activities.
Requirements
Qualifications:
Proven experience in inside sales, sales support, or customer service.
Excellent communication, negotiation, and interpersonal skills.
Strong organizational and time management abilities.
Proficiency in CRM (Salesforce) software and MS Office Suite.
Ability to work independently and as part of a team.
Goal-oriented with a positive attitude.
Preferred:
Bachelor’s degree in Business, Marketing, or related field.
Experience in B2B Apparel sales and or Promotional Products Sales.
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