Hearing Officer for Transportation Operations en Massachusetts Port Authority, MA

About the Department

The Massachusetts Port Authority is Going Above and Beyond for your career.  We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo and cruise ships safely, efficiently and sustainably. We are an economic engine, managing real estate assets where people live, work, and play.  Together, the properties we own and operate generate $20 billion for the region’s economy.

Massport’s Boston Logan International Airport (BOS) serves as a vibrant gateway to New England and beyond, seamlessly connecting global travelers and ensuring the satisfaction of millions. Driven by a steadfast commitment to safety and security, environmental stewardship, convenience, and exceptional customer service, we take pride in fostering meaningful connections between people, cultures, and opportunities. Through innovative collaboration, embracing sustainability, and serving as an economic catalyst for our communities, we cultivate a thriving and welcoming hub that fuels the growth and prosperity of our region.

Position Duties

As a Hearing Officer for Transportation Operations, you bring a strong sense of fairness, precision, and professionalism to every interaction, confidently navigating complex situations while upholding regulatory standards. Your ability to communicate clearly, maintain accurate records, and foster trust across diverse stakeholders makes you a key connector between Massport and the transportation community.

What you will do:

• Coordinate with the State Police Hackney Officer to adjudicate taxi driver violations and record hearing outcomes.
• Research and resolve outstanding violations for ground transportation companies, including conducting hearings and issuing administrative actions as needed.
• Collaborate with internal teams to track violations, payments, and maintain accurate records for all transportation partners.
• Communicate regularly with taxi, livery, and app-based ride providers, and support parking violation processes as needed.

Minimum Qualifications

WHAT YOU OFFER

• High school diploma or equivalent work experience. 
• Working knowledge of the taxi, livery, and app-based ride industries.

*Click here for detailed job description

Other Qualifications

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business.  Our business is all about connecting.  We support and take pride in the employees that make those connections possible each and every day. 

         What we believe in: 

*Click here for information on our comprehensive compensation and benefits packages.