Technical Product Manager, POGO en ROBINSON PARK

Description

POGO  is a property technology solution created by property managers, for property managers. Designed for the commercial real estate industry, POGO delivers a white-labeled platform that helps property teams streamline operations, enhance tenant experiences, and make data-driven decisions with ease. As a growing, innovative company, we're passionate about empowering property teams to works smarter, strengthen tenant relationships, and bring modern solutions to every property they manage.  

Position Overview

POGO is seeking a Technical Product Manager to lead the transition and evolution of our commercial property management platform across multiple development tracks (Web, Mobile, DevOps, Backend Services). This hybrid role combines deep technical product management with agile delivery leadership, serving as the critical bridge between our business team and outsourced development vendors.

You'll own both the technical strategy and delivery execution, ensuring our multi-platform solutions are architecturally sound, business-aligned, and delivered predictably. This role requires someone who can evaluate technical decisions critically while orchestrating complex cross-team coordination.

This role reports to the Director of Operations and collaborates cross-functionally with the small but experienced business team.

Key Responsibilities

Technical Product Strategy & Architecture

• Define and maintain technical roadmap across 4-5 development tracks (Web, Android, iOS, DevOps, Backend Services), ensuring platform coherence and reusability

• Make informed technical trade-off decisions between feature development, technical debt, platform stability, and scalability requirements

• Evaluate and challenge technical recommendations from outsourced development teams, ensuring optimal solutions rather than accepting vendor proposals uncritically

• Coordinate cross-platform dependencies and integration points between web, mobile, and backend systems

Agile Delivery & Vendor Management

• Lead multi-track sprint coordination across outsourced development teams, managing different cadences and ensuring alignment

• Own backlog prioritization and grooming with full authority to approve development work and resolve competing priorities

• Facilitate technical discussions between business stakeholders and development teams, translating business needs into technical requirements

• Manage vendor relationships with technical credibility, ensuring quality delivery and preventing technical gatekeeping

Platform Leadership

• Complete oversight over cloud services, including AWS, GitHub, JIRA, app store accounts, domain administration, and all technical assets

• Manage knowledge transfer processes and technical documentation to ensure business continuity as needed.

• Lead technical onboarding for new clients, including white-label deployments and infrastructure setup

Cross-Functional Coordination

• Partner closely with business POC on weekly sprint reviews, blocker resolution, and stakeholder communication

• Collaborate with Customer Success to triage technical issues and scope customer-facing requests

• Serve as technical support escalation point for app-related issues and system malfunctions

Requirements

Qualifications

Technical Product Management Experience

• 5+ years managing technical products with multi-platform components (web + mobile + backend)

• Experience with outsourced/vendor development teams, including technical evaluation and relationship management

• Understanding of software architecture including APIs, databases, cloud infrastructure (AWS preferred), and mobile development constraints

• Platform transition or migration experience preferred

Agile & Process Management

• Strong agile/scrum facilitation skills with experience managing multiple concurrent development tracks

• Proven ability to coordinate cross-functional teams and translate between technical and business stakeholders

• Experience with technical backlog management and sprint planning across distributed teams

Technical Competencies

• Ability to read and evaluate technical documentation, system designs, and development proposals

• Understanding of DevOps, CI/CD pipelines, and cloud platform capabilities/limitations

• Proficiency with JIRA, Confluence, GitHub, and development collaboration tools

• Can debug platform issues in partnership with engineering teams

Communication & Leadership

• Excellent stakeholder management with enterprise clients and internal business teams

• Proven track record preventing vendor gatekeeping while maintaining productive technical relationships

• Experience managing remote/distributed development teams

Preferred Background

• Commercial real estate, PropTech, or B2B SaaS platform experience

• Previous experience in technical roles (engineering, DevOps, or technical consulting)

POGO offers a rich benefit package that includes 3 different medical plans, an HSA, a dependent care FSA, dental, vision, life, accident, 401k with a generous match and much more. 

This position is on site.