- Professional
- Oficina en Cleveland
Responsibilities:
• Co-own business outcomes as an embedded partner focused on the initial stages of the deal lifecycle, including lead generation, prospecting, and pipeline development with accountability for technology-driven improvements in conversion rates and origination efficiency.
• Collaborate with originators, analysts, and marketing to identify friction points in sourcing and qualifying deals while evaluating AI-powered prospecting and lead qualification tools.
• Shape and prioritize technology capabilities that improve CRM utilization, outreach automation, and data quality for prospecting with focus on measurable improvements in lead conversion and originator productivity.
• Work closely with Production and Marketing teams to align goals, metrics, and user needs ensuring technology investments directly support origination volume and quality targets.
• Track usage and adoption of origination-focused tools and support training and change management with systematic measurement of user engagement and business impact.
• Research and evaluate AI-powered tools for lead scoring, prospect research, and automated outreach to enhance origination effectiveness.
• Partner with data teams to establish origination analytics and predictive modeling capabilities for improved pipeline management.
• Support citizen development initiatives within origination teams, enabling business users to create automation solutions within governance frameworks.
• Complete comprehensive mapping of current lead-to-opportunity workflow and identify top 2-3 inefficiencies or gaps in the origination process with quantified impact analysis and improvement recommendations.
• Launch prioritized backlog of enhancements to CRM, marketing automation, or contact data tools with clear timeline, success metrics, and stakeholder engagement plan.
• Partner with Marketing to pilot or improve outreach and prospecting tools that support originator productivity with measurable results in lead quality and conversion rates.
• Define comprehensive success metrics for lead quality, outreach performance, and CRM engagement with baseline establishment and monthly tracking dashboard.
• Conduct structured originator feedback sessions and align quick wins with broader Production goals through stakeholder interviews and priority mapping.
• Establish and document standardized intake and prioritization process for incoming technology requests from originators with clear criteria and response timelines.
• Research and recommend AI-powered origination tools including lead scoring, prospect intelligence, and automated outreach platforms with business case analysis.
• Establish origination technology adoption metrics tracking tool usage, user satisfaction, and business impact with quarterly business reviews.
Minimum Qualifications
• 5+ years of experience in sales operations, revenue enablement, CRM optimization, or a related role supporting origination or business development teams.
• Familiarity with the full lead-to-close lifecycle, especially lead generation, prospecting, and pipeline development processes.
• Demonstrated ability to collaborate directly with sales or origination professionals to define pain points, gather requirements, and co-design technology solutions.
• Strong understanding of CRM systems (e.g., Salesforce) and marketing automation tools, with experience improving adoption and data quality.
• Analytical mindset with the ability to define KPIs, track user engagement, and assess technology impact on conversion rates and revenue growth.
• Strong communication and stakeholder engagement skills with the ability to facilitate user feedback, conduct interviews, and align priorities.
• Proven ability to manage initiatives across cross-functional teams, including Sales, Marketing, and IT.
• Bachelor’s degree in Business, Marketing, Information Systems, or a related field.
Preferred Qualifications
• Experience in commercial real estate finance, lending, or financial services with deep familiarity of the origination process.
• Experience with AI-powered sales technologies such as lead scoring, outreach automation, prospect research platforms, or generative AI for sales content.
• Demonstrated success piloting and scaling sales enablement tools or CRM enhancements that improve lead quality, conversion rates, or sales productivity.
• Familiarity with citizen development, including enabling non-technical users to build their own automations within governance frameworks.
• Experience working in Agile or product-centric environments, especially in backlog creation, stakeholder alignment, and iterative releases.
• Strong presentation and storytelling skills to communicate ROI, business impact, and adoption metrics to leadership.
• Certifications in CRM administration (e.g., Salesforce Administrator), revenue operations, or sales enablement a plus.
• Master’s degree or advanced training in Business Analytics, Marketing Technology, or a related discipline.
We encourage you to explore the career opportunities we have available here at BWE!
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