Dispatch Manager en Sun Coast Resources, LLC

%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;text-align:justify;%22%3E%3Cstrong%3ETITLE: %3C/strong%3EDispatch Manager%3Cspan style=%22font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;text-align:justify;%22%3E%3Cstrong%3ELOCATION:%3C/strong%3E Houston, TX%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;text-align:justify;%22%3E%3Cstrong%3EPOSITION REPORTS TO:%3C/strong%3E Director of Logistics%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;text-align:justify;%22%3E%3Cstrong%3ESCHEDULE:%3C/strong%3E %26nbsp; Monday through Friday, 8:00am - 5:00pm; some overtime, and some weekends may be required.%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;text-align:justify;%22%3E%3Cstrong%3ECOMPENSATION:%3C/strong%3E%26nbsp;%26nbsp; Commensurate with experience%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/strong%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3EPosition Summary:%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3EThe Dispatch Manager will oversee daily dispatch operations to ensure efficient routing, on-time deliveries, and top-tier customer service. This role requires a strong leader with a focus on team development, compliance, and continuous process improvement.%3Cstrong%3E%26nbsp;%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3ERESPONSIBILITIES%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EManage day-to-day dispatch operations, ensuring optimal routing and on-time deliveries.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ESupervise, train, and guide dispatch staff to improve performance and service levels.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EEnsure compliance with all transportation regulations and safety standards.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ERespond to escalated issues and resolve customer or staff complaints professionally and efficiently.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ECollaborate with sales, customer service, and terminal managers to align dispatch with business goals.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EMonitor driver performance and ensure dispatchers are addressing inefficiencies.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EContinuously evaluate and improve logistics processes to reduce costs and mitigate risks.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EFoster a positive team environment focused on communication, teamwork, and continuous improvement.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EConduct employee performance reviews, coaching, and disciplinary actions as needed.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EManage dispatch and driver schedules to always ensure adequate coverage.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3ECommunicate customer requirements and expectations to dispatch and driver teams.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EEnforce and support all company policies and procedures.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EProvide regular updates to the Director of Logistics regarding daily operations.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;tab-stops:list .5in;%22%3EPerform other related tasks or projects as assigned.%3Co:p%3E%3C/o:p%3E%3Cspan style=%22mso-bidi-font-family:Calibri;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:%27Times New Roman%27;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3C/ul%3E

REQUIREMENTS

• Must live within 60 miles of the Houston location and be willing to work onsite.
• Minimum 5 years of experience in dispatch management or a related field.
• Proven leadership experience managing a dispatch or logistics team.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to make decisions under pressure in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Experience using transportation management systems, route planning tools, and vehicle telematics.
• Strong knowledge of transportation laws and safety regulations.
• Professional, ethical, and able to work with minimal supervision.

 

LEADERSHIP REQUIREMENTS

• Ability to provide employees with feedback, performance standards, clear instructions, and expectations.
• Ensure employees have the tools and resources to do their job.
• Coach and guide team members while assessing strengths and opportunities.
• Ensure there is two-way communication with all team members.
• Provide a positive and effective work environment.

 

PREFERRED

• Experience in the fuel and/or transportation industry

 

Sun Coast Resources, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, gender identity, sexual orientation, status as a protected veteran, among other things, or status as a qualified individual with disability.

 

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