Strategic Account Manager en SRS Distribution

Job summary:

Strategic account manager manages sales and relationships with high-value or strategically important clients. In addition to handling order transactions,  this person must nurture strategic relationships, recommend solutions, and proactively support customers to maximize growth and satisfaction.

Duties/responsibilities:

-  Primary Customer Contact: Acts as the main point of contact for key accounts, handling inquiries, issue resolution (via calls and emails), and service requests

- Customer Service & Sales Support: Delivers elevated customer service that supports overall sales efforts and customer retention.

- Order Management: Oversees the end-to-end order process.

- Internal Collaboration: Works closely with Territory managers and branch managers to align strategy, support account planning, and prepare Quarterly Business Reviews

- Operational Support: Assists customer operations and ultimately improving the customer’s business outcomes

Required skills:

• Strong customer service skills.
• Strong organizational and communication skills.
• Strong computer proficiency.

Education and experience:

• 2 years minimum experience in sales or customer service.
• Basic roofing product knowledge

The base salary for this position typically falls within the range of $76,000.00 to $98,800.00 Annually. SRS/Heritage considers multiple factors including job related knowledge, skillset and experience when determining the final salary. For further information, please consult with our Talent Acquisition Partner or Hiring Leader.

Job Location:

SRS Building Products - Covina

      

1471 W. Industrial Park Street Covina, CA 91722

Equal Opportunity Employer.

Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position.  We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

 

• Competitive salaries for all team members paid weekly • 401(k) Retirement Plan with company matching • Employee Stock Purchase Program • Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays • Medical, Dental and Vision Benefits

 

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