Discount & Trade Spend Management

• Oversee and track Below-the-Line (BTL) discounts and promotional expenditures across customer accounts.
• Ensure that accruals, validations, and reconciliations of trade terms and discount schemes are performed promptly and accurately.
• Support adherence to commercial agreements and internal policies relating to trade spend.
• Analyze discount program performance and provide recommendations for optimization.

Customer Deductions Management

• Monitor customer deductions and collaborate closely with Accounts Receivable to investigate, validate, and resolve outstanding items.
• Identify recurring deduction concerns and engage with internal teams to minimize losses.
• Track and report deduction trends, segmented by customer, category, and issue type.

Root Cause Analysis & Cross-Functional Resolution

• Work with Supply Chain, Customer Service, and Sales to pinpoint and address root causes of deductions, including issues such as delivery delays, transit damage, short shipments, or invoice mismatches.
• Foster accountability and develop action plans to prevent recurring problems and strengthen order-to-cash performance.

Enhancing Customer Throughput

• Offer financial support for initiatives aimed at boosting order accuracy, delivery timeliness, and customer satisfaction.
• Participate in cross-functional reviews to improve alignment between supply chain and finance teams and to advance throughput efficiency.
• Track key performance indicators related to order fulfillment, claims processing, and deduction resolution timelines.

Qualifications

• Bachelor’s degree in Finance, Accounting, or a closely related discipline.
• At least four years of experience in sales finance, operational finance, or trade finance roles.
• Solid knowledge of trade spend management, deduction resolution, and root cause analysis.
• Experience collaborating across Supply Chain, Accounts Receivable, and Sales departments.
• Proficiency in Excel and ERP systems such as SAP or Oracle.
• Strong analytical, problem-solving, and process-oriented skills, with an emphasis on detail.