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IT Infrastructure Administrator en Seranbio

Seranbio · Bend, Estados Unidos De América · Onsite

AWS

Microsoft Excel

Cloud

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The IT Infrastructure Manager is responsible for overseeing the design, implementation, and maintenance of the organization's IT infrastructure. This includes managing servers, networks, firewalls, cloud services, storage systems, and related technologies to ensure optimal security, performance, uptime, and scalability. The role requires strong leadership, technical expertise, and strategic planning to support business operations and future growth.

Serán BioScience develops and manufactures novel drug products for a variety of pharmaceutical applications. We aim to build a workforce that is collaborative, creative, and kind. In addition to the skills required of the role, qualified candidates will approach their work with integrity and enthusiasm to promote a positive work culture. Employees are awarded generous PTO accrual, low-cost health benefits, and a 5% 401(k) contribution that does not require an employee match or vesting. Want to learn more about what we do, who we are, and how you can contribute? We look forward to seeing your application.


Duties and Responsibilities
  • Responsibilities may increase in scope to align with company initiatives

    • Infrastructure Management:
  • Design, deploy, and maintain enterprise-level IT infrastructure including servers, networks, storage, and firewalls
  • Ensure high availability, performance, security of infrastructure systems

    • Security & Compliance:
  • Support implementation and enforcement of security policies, procedures, and best practices
  • Ensure compliance with industry standards and regulatory requirements (e.g., ISO, NIST, GDPR)
    •  
    Project Management:
  • Plan and execute infrastructure projects including patching, upgrades, migrations, and new deployments
  • Collaborate with cross-functional teams to align IT and business initiatives

    • Vendor & Budget Management:
  • Manage relationships with hardware, software, and service vendors
  • Support development and management of infrastructure budgets, including forecasting and cost optimization

    • Monitoring & Reporting:
  • Monitor system performance and availability using appropriate tools
  • Generate reports and metrics for senior leadership on infrastructure health and KPIs


    • Required Knowledge and Skills
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills 
  • Excellent organizational skills and attention to detail 
  • Excellent time management skills with a proven ability to meet deadlines 
  • Strong analytical and problem-solving skills
  • Communicates effectively and maintains productive relationships with coworkers, clients, and other contacts outside the company
  • Demonstrated ability to collaborate and work in cross-functional teams
  • Accepts feedback from a variety of sources and constructively manages conflict
  • Ability to prioritize tasks and to delegate them when appropriate
  • Strong documentation and diagram skills
  • Deep understanding of enterprise networking (LAN/WAN, firewalls, VPNs, SD-WAN)
  • Expertise in server and storage technologies (Windows/Linux, Netapp)
  • Familiarity in cloud platforms (AWS, Azure, Google Cloud) and hybrid environments
  • Proficiency with virtualization technologies (VMware, Hyper-V)
  • Experience with monitoring and logging tools (e.g., SolarWinds, Nagios, Splunk)
  • Strong grasp of cybersecurity principles and tools (e.g., endpoint protection, SIEM)
  • Performs other related duties as assigned


    • Education and Experience
  • Bachelor’s degree in Computer Science, Information Technology, or related field With at least 3 years system and or network administration roles
    • OR
  • 7+ years of experience in IT infrastructure roles, with at least 3 years in systems and or network administrator capacity
  • Strong knowledge of networking, virtualization, data storage and cybersecurity
  • Experience with infrastructure automation and monitoring tools preferred 
  • Preference will be given to those with relevant certifications (e.g., Cisco, Microsoft, AWS, ITIL)


    • Physical Requirements
  • Prolonged periods of sitting or standing at a desk and working on a computer
  • Must be able to lift up to 20 lbs.
  • Adheres to consistent and predicable in-person attendance
  • Exposure to constant low-level equipment noise, and occasional high-level alarms


    • Visit https://www.seranbio.com/careers to learn more about company culture and the community of Bend, Oregon.

    Applicants must be authorized to work for an employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

    Benefits Summary:
    Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees’ wellbeing, along with access to pet insurance.

    The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701
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