We’re Quandri, our mission is to unlock the world’s insurance data so brokerages and agencies can best serve their clients. Our Renewal Intelligence Platform is designed to help brokerages save time, increase profitability, and drive better outcomes for their staff, clients, and business.
We saw 3x ARR growth last year and have plans to continue to grow both revenue and our team this year. Named one of LinkedIn’s Top Canadian Startups in 2024, we have already made a big impact on the insurance industry. However, what matters most is making our customer’s lives better one renewal at a time. We want you to be a critical part of that journey! We’re a hybrid company, with ⅔ of our team in Vancouver and the rest distributed. For those in Vancouver, we have an office in Gastown that we expect people to be at three days a week. We understand both the advantages of some flexibility around personal lives, and the positive interpersonal effects of in-person collaboration.
Running a profitable personal lines book of business is harder than ever for insurance brokerages. Market conditions, rising costs, talent shortages, and staffing constraints are just some of the challenges that hinder profit margins, scalability, and exceptional client service. Trusted by 5 of Canada’s top 10 brokerages, Quandri is transforming the renewal process with AI-driven automation, enabling proactive workflows and delivering data-driven insights.
Today’s renewal process is often reactive, with brokers focusing on clients who request help rather than adopting a proactive, data-driven approach. Quandri is revolutionizing renewals by offering a platform that uses AI and automation to streamline operations. This allows brokerages to retain more business, enhance client and staff experiences, reduce E&O risk, and boost sales through upselling and cross-selling.
Looking to make an impact in your next role? How about transforming an entire industry? At Quandri, we’re unlocking new frontiers in insurance. To do that, we model our culture as a crew of interstellar astronauts. As Quandronauts, we’re committed to building a company that is diverse and multi-faceted. We’ve raised venture capital from top US and Canadian investors to help us achieve our mission, and are now scaling to achieve this.
About the Role:
As our Office Manager, you’ll be the go-to person for creating a smooth, welcoming, and well-organized workplace experience. From keeping the office running seamlessly to supporting team operations, you’ll play a key role in shaping our day-to-day culture. You’ll oversee office logistics, coordinate with vendors, and ensure supplies and systems are always in order. You’ll also be a central partner in planning team events, onboarding new hires, and assisting with administrative needs like travel, scheduling, and documentation.
This is a part-time role, 24 hours per week, with a hybrid setup. You’ll spend three days in the office (Monday, Wednesday, Thursday, 8 AM – 4 PM) ensuring everything runs smoothly and that our team has the support they need to do their best work.
This role is perfect for someone who thrives in a fast-paced, dynamic startup environment, takes ownership of initiatives, and enjoys building a positive, collaborative workplace. You’ll bring a proactive, solutions-focused mindset, strong communication skills, and the ability to balance multiple priorities while keeping attention to detail.
What you'll do:
Serve as the first point of contact for office-related queries and needs
Ensure the office is organized, well-stocked, and operating smoothly
Coordinate with vendors, building management, and cleaning services
Plan and support company-wide events, team lunches, and off-sites
Prepare onboarding materials and desk setups for new hires
Assist with administrative tasks, including travel bookings, scheduling, and documentation
Identify opportunities to improve office operations, workflows, and overall employee experience
Support the HR team with tasks such as maintaining employee records, surveys, and data entry
Proactively take ownership of initiatives
Foster a positive and collaborative office environment
Thrive in a fast-paced, dynamic startup environment
The right person for this role will have:
Solution-oriented, proactive, and organized mindset with a bias toward action and continuous improvement
Strong verbal and written communication skills
Friendly, approachable, and able to build strong internal relationships
Comfort managing competing priorities with attention to detail
Ability to work independently and collaboratively in a hybrid environment
Eagerness to identify opportunities to improve processes and add value
Enthusiasm for learning and taking ownership of diverse operational tasks
Bonus points if you have:
Diploma or degree in Business, Operations, HR, or a related field
Our guiding principles:
Customers at the core. We put the customer at the center of all we do. At a basic level, we believe business success comes down to talking to customers and building something they want. We don’t listen to customers and just take what they say blindly, but we think critically about it and build what they need. Customers are the core of everything we do, and our business exists to serve them. We prioritize their needs over all else within the company.
Move with urgency. There are times when we need to move slowly and deliberately, but we default to acting fast and with urgency. We slow down when necessary, but this should be a deliberate choice. Businesses become more lethargic as they grow, this principle is designed to fight this fact.
Be curious. We understand the world by being curious and asking why. We aren’t satisfied with surface level understanding, and seek a deeper understanding of why things are the way they are. Don’t take someone’s word for it or the answer “because that’s how we do it.” Understand why and dig deep.
Excellence in execution. We know that what separates good from great is a high level of execution. We commit ourselves to excellence in everything that we do, from delivering an amazing product to writing a great email.
Act like an owner. We’re all owners of the business and act like it. We follow through on commitments, own our results and think long-term.
Fight for simplicity. The law of increasing functional information states that systems evolve to become more complex over time. At Quandri, we believe there is sophistication in simplicity; as such, we intentionally fight for streamlined solutions and are committed to the uncomplicated.
Compensation and Benefits:
The range for base pay is $21 - $26 which is dependent on level of experience.
Diversity and InclusionQuandri is dedicated to fostering a diverse and inclusive workplace. As an equal opportunity employer, Quandri adheres to Canadian labour laws and does not engage in discrimination based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other status protected under Canadian law.
Don’t let imposter syndrome stop you from applying. Great people sometimes don’t have the “right” experience. If you think that you’ll be amazing at this role then we encourage you to apply.
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