System Administrator en Pathfinder Services Inc

Description

Company: Pathfinder

Job Title: System Administrator

Category: Information Technology

Location: Huntington, IN (on-site)

Job Type: Full-Time

Hours: Mon-Fri 8a-5p (40/hrs.)

Starting Pay: $51,105-$59,245

At Pathfinder, our technology supports the mission of empowering people and strengthening communities. As a System Administrator, you will play a critical role in keeping our IT systems secure, efficient, and future-ready. From cloud infrastructure to desktop support, your work ensures every team member has the tools they need to succeed.

As a System Administrator at Pathfinder, You Will:

Cloud Infrastructure & DevOps

• Research, evaluate, and implement cloud-native and hybrid solutions that improve performance and efficiency.
• Automate system patching, updates, and security baselines.
• Manage network connectivity and security across local, wide area, and cloud environments.

Microsoft 365 & Digital Workspace

• Lead administration of Microsoft 365, including Exchange, SharePoint, Teams, and OneDrive.
• Configure and manage Entra ID for identity and access governance.
• Administer Intune for device and application management across corporate and BYOD environments.
• Build automations, workflows, and apps using the Power Platform (Power Automate, Power Apps, Power BI).

Security Operations

• Implement monitoring tools and respond to potential threats.
• Configure and enforce system-wide security policies and compliance requirements.
• Partner with leadership to ensure Pathfinder meets audit and privacy standards.
• Deliver security awareness training to strengthen organizational resilience.

Desktop IT Support & End-User Experience

• Troubleshoot and resolve IT issues to minimize disruption for staff.
• Oversee endpoint management, imaging, and hardware lifecycle processes.
• Provide high-quality, empathetic customer service to all employees.

Documentation & Knowledge Sharing

• Develop system documentation, processes, and troubleshooting guides.
• Contribute to a robust IT knowledge base for both the IT team and end-users.

The Impact You’ll Make as a System Administrator:

• Keep technology systems safe, reliable, and secure for the entire Pathfinder team.
• Empower staff with tools and solutions that make their work easier and more efficient.
• Strengthen cybersecurity awareness and protect sensitive information.
• Support Pathfinder’s mission by ensuring IT resources align with organizational goals.

What You Bring to the Role:

Skills & Competencies

• Expertise in Microsoft 365, Entra ID, and Intune.
• Strong knowledge of cloud and hybrid infrastructure management.
• Proficiency in PowerShell scripting and automation tools.
• Hands-on experience with the Power Platform (Power Automate, Power Apps).
• Solid understanding of network fundamentals (TCP/IP, DNS, DHCP, VPNs).
• Strong problem-solving skills with the ability to explain technical concepts clearly.
• Excellent communication and customer service skills.

Experience & Qualifications

• High school diploma or equivalent required; Associate degree in Computer Science or related field preferred.
• At least 2 years of experience supporting PC and network hardware.
• Experience maintaining networks for 200+ users.
• Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert or Azure Administrator Associate are a plus.
• Valid Indiana driver’s license with a satisfactory driving record.

What to Expect in This Role:

• Professional office environment with standard office equipment.
• Occasional evening or weekend work depending on IT needs.
• Primarily local travel, with some potential for overnight trips.
• Prolonged sitting and computer use; must be able to lift up to 40 pounds.

Pathfinder’s mission is to strengthen communities by enabling people with disabilities or economic challenges to achieve autonomy, inclusion, and stability.

Benefits & Pathfinder Perks – We Care About YOU!

Competitive Benefits Package (if applicable):

• Competitive Pay & Paid Training – Earn while you learn with comprehensive training.
• Paid Time Off & Holidays – Maintain a healthy work-life balance with PTO and paid holidays.
• Comprehensive Insurance Coverage – Medical, Dental, and Vision plans to support your well-being.
• Employer-Paid Coverage – Enjoy free Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD).
• 403(b) Retirement Plan with Employer Match – Plan for your future with a generous retirement savings plan and employer contributions.
• Tuition Reimbursement – Invest in your future with financial assistance for continued education.
• Professional Development & Training – Enhance your skills and career through learning opportunities.
• Person-Centered Thinking Training – Gain valuable insights into individualized care and service.

Pathfinder Perks:

• Wellness Platform Incentives – Earn rewards for prioritizing your health and well-being.
• Financial Wellness Platform – Access earned wages before payday for added financial flexibility.
• Employee Assistance Program (EAP) – Free, confidential support sessions for employees and their immediate household members.
• Free Pathfinder Kids Clinic – Providing childcare for children in the community with minor illnesses.
• Exclusive Discounts – Save with special offers, including:
• Verizon Wireless Discount – Stay connected for less.
• YMCA Discount – Enjoy reduced membership rates for fitness and wellness. 

Pathfinder Values: People First – Integrity - Contribution – Growth – Empowerment

Requirements

Preferred Minimum Qualifications:

• High School Diploma or equivalent.
• Minimum two years' experience in diagnosing, maintaining and troubleshooting PC and networking hardware effectively; Associate Degree in Computer Science or related area can substitute for one year of related work experience.
• Minimum of two years' recent experience in maintaining 200 plus user local and wide area computer networks.
• Experience with Entra ID (Azure Active Directory), Microsoft Office 365, SharePoint Online Administration, and Microsoft Intune.
• At least 18 years of age.
• Must possess and maintain a valid Indiana Driver's License and a satisfactory driving record.
• Basic language, written and computer skills necessary for communication and documentation.
• Ability to speak, hear, and read the English language.