Management Analyst en Pinellas County
Pinellas County · Clearwater, Estados Unidos De América · Hybrid
- Senior
- Oficina en Clearwater
Management Analyst
Location: 440 Court Street, Clearwater, Fl 33756
Schedule: Monday - Friday, 8am - 5pm, Occasional evening or weekend hours may be required. Position may be approved for partial remote work schedule in accordance with County Policy after an appropriate period of satisfactory performance.
The Office of Human Rights is committed to protecting all residents of Pinellas County from cases of discrimination in the areas of fair housing, employment, public accommodations and government programs and assistance. The mission of the Office Human Rights is to implement and enforce state and federal laws and the local ordinance. The office also works to recover wage theft in Pinellas County. This is professional administrative work ensuring businesses, governmental agencies, community, non-profit organizations and the public are educated on services provided.
Why Us?
Work that Matters: Use your strategic and analytical skills to transform service delivery and drive measurable improvements for our community. You will analyze data, create impactful visualizations, conduct quality reviews, and provide proactive insights that shape critical decisions and improve lives.
Professional Growth: Strengthen your expertise in analytics, program evaluation, and strategic planning while taking on meaningful projects that influence departmental decisions and enhance program effectiveness. Work on program planning and quality improvement initiatives, partner with cross-functional teams across the department, and gain the experience and knowledge to build your career in public service.
Collaborative Impact: Thrive in a dynamic, team-oriented environment where you’ll work alongside dedicated professionals who are committed to continuous improvement, superior service provision and shared success. Collaborate across divisions within the department and with external partners to strengthen programs and ensure services meet the highest standards for Pinellas County residents.
Innovation and Problem-Solving: Use creativity, technical expertise, and data-driven thinking to design dashboards, implement tools, and refine quality assurance processes. Your ideas and solutions will help enhance departmental effectiveness and promote best practices across programs and services throughout the community.
What You'll Do
Data Analysis: Collaborate with stakeholders to understand data needs, perform comprehensive analysis, identify meaningful trends, and provide clear, actionable recommendations to leadership and the community.
Dashboard Development: Design, build and maintain interactive dashboards and reporting tools that track program performance, compliance and outcomes. Your insights will inform decision making and help identify opportunities for improvement.
Strategic Planning: Support department strategic planning by aligning goals with data-driven insights and performance measures. Contribute to initiatives that strengthen program operations and drive organizational priorities.
Quality Assurance: Conduct reviews of internal operations and contracted programs to ensure adherence to policies, standards, and performance metrics. Identify gaps and recommend solutions to enhance program quality.
Reporting and Communication: Prepare clear, concise reports and presentations that translate findings into actionable recommendations. Share results with leadership, program staff, and external partners to support informed decision making.
What You Need To Have
Experience: Progressive experience in management, operations, administrative analysis work, or quality assurance that includes one (1) year of program/project management, management operations, or information technology project systems experience including team leader or supervisory training.
Education: Degree in public health, healthcare administration, business administration, public administration, statistics, social sciences, human services, or a related field.
8 years of experience as described above; or
Associate degree as described above and 6 years of experience as described above; or
Bachelor’s degree as described above and 4 years of experience as described above; or
Master’s degree as described above and 2 years of experience as described above; or
PhD with as described above and some experience as described above.
Additional Requirements:
Possession and maintenance of a valid Florida Driver's License.
Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
Knowledge of social service programs and delivery.
Experience in strategic planning, logic models, program research and evaluation
Highly Desirable
Experience using data analytics software including Power BI, SQL or Tableau preferred.
Experience with developing, maintaining, & managing data platforms to load, transform, extract, manipulate, and automate complex data sets and analytics preferred.
Experience in project and data management, quality assurance, analysis, presentation, and reporting.
Experience with planning, strategic and operational, including development of performance measures.
Experience working with human services data and evaluating programs.
Knowledge, Skills and Abilities
Knowledge of public administration methods, principles, and practices.
Knowledge of principles and practices of quality assurance.
Knowledge of program performance management and development of key performance indicators and logic models for human service programs.
Knowledge of County programs, administrative practices, and procedures.
Knowledge of current practices in large and small electronic data processing environments.
Knowledge of operations research and systems analysis.
Skill in assembling complex technical data in a reasonable, timely, and comprehensive manner.
Ability to apply computer applications and software;
Ability to prepare technical reports and provide factual information within specified formats.
Ability to establish and maintain effective working relationships as necessitated by assignments.
Ability to analyze difficult problems and make appropriate recommendations clearly and concisely, orally and in writing.
Demonstrates competence in task prioritization and resourcefulness; Ability to multitask and work on multiple projects at different stages.
Ability to work flexible schedules as necessary.
Ability to accomplish tasks and make decisions independently with minimal supervision and within the parameters of department policies and procedures.
Our benefits rank among the top in the area!
- Looking for a strong retirement? We have you covered as members of the Florida Retirement System (FRS) with investment and pension options.
- We have deferred compensation programs and wellness centers to name a few perks. Check out these and more!
Want To Learn More?
Please review the full classification description with the Physical/Mental Demands and Working Conditions at the below link.
