Administrative Assistant en DuraServ

Job Summary

As the first point of contact for our company, the Receptionist will play a crucial role in creating a positive and welcoming experience for clients, visitors, and employees. This position involves a combination of front desk management, phone system operation, and administrative support. The ideal candidate is organized, professional, and has excellent communication skills.

Essential Functions 

• Greet and welcome visitors with a friendly and professional demeanor
• Maintain a clean and organized reception area
• Answer, screen, and direct incoming calls promptly and courteously
• Assist visitors with inquiries, provide information, and direct them to the appropriate contacts
• Schedule appointments and maintain calendars for meetings, events, and conference rooms
• Assist with general administrative tasks, including data entry and mail handling/distribution
• Address customer inquiries and concerns to ensure a positive experience
• Collaborate with IT and HR functions for new-hire onboarding as needed
• Assist with other general administrative duties as needed

Knowledge, Skills, and Abilities

• Excellent communication skills, both verbal and written
• Strong organizational and multitasking abilities
• Customer-focused attitude with a commitment to delivering exceptional service.
• Proficiency in using office equipment and basic software applications.
• Professional appearance and demeanor
• Previous experience in a receptionist or customer service role preferred.

Supervisory Responsibilities 

• This position has no supervisory responsibilities. 

Work Environment and Physical Demands 

• In office environment
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Travel

• This job requires no planned business travel.

Education and Experience

• High School graduation or equivalent is required.
• Experience in technology platforms, especially in Microsoft Office.

Disclaimer

Benefits:

• Continuous training and development program
• We offer a full benefits package including health, dental, vision, supplement insurance plans and a 401K with company match.
• The company benefits include life insurance, short and long-term disability.
• My Personal Health Assistant program for a healthier you.

Disclaimer 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Equal is Greater

At DuraServ, Inclusion and Diversity are more than just words for us as our teams have a positive impact on our employees, customers, and community stakeholders from every background.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. DuraServ is proud to be an equal opportunity workplace.

DuraServ is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business ne