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Patient Navigator en Orlando Health

Orlando Health · Altamonte Springs, Estados Unidos De América · Onsite

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Position Summary:

 

 

Downtown Orlando - Orlando Health - One of Central Florida's Most Comprehensive Healthcare Networks

 

 

At Orlando Health Imaging Centers, our expert medical teams use advanced imaging tools that produce highly detailed images and precise results. Our facilities are accredited by the American College of Radiology (ACR) for our staff qualifications, image quality, safety policies and quality assurance. Your screening exam will be evaluated by a board-certified radiologist, providing you with a timely diagnosis and setting you on the quickest path to treatment and recovery.

 

Benefits That Start Day One!

✅ Medical, Dental, Vision Insurance
✅ 403(b) Retirement Savings Plan
✅ HSA & FSA Options
✅ Up to 5 Weeks PTO
✅ Paid Parental Leave & Family Care Support
✅ Life Insurance & Extended Leave Plan
✅ Pet & Car Insurance
✅ 100% Paid Tuition + Loan Repayment Assistance

 

Position Overview
 
Provides a seamless navigation process by serving as a liaison between patients and their caregivers and the clinical care team, to enhance the patient experience and satisfaction. Consistently coordinates and manages the patient's plan of care through the cancer continuum, while building relationships with patients and Providers. Works in collaboration with Nurse Navigator and other members of the interdisciplinary team to provide safe delivery of the patient’s plan of care.
 
 
Location:398 E Altamonte Dr, Altamonte Springs, FL 32701
 
Schedule:M-F 8-430
Responsibilities:

Essential Functions
• Establishes and maintains close collaboration with clinical, business staff, and multidisciplinary team members to ensure seamless care coordination.
• Develops and maintains positive working relationships with key internal/external customers.
• Coordinates patient care through the cancer continuum by assisting with timely access to care, coordinating/scheduling appointments and services, and encouraging adherence to treatment plans, protocols, and follow up care.
• Builds awareness of the oncology navigator’s role by participating in marketing and community outreach efforts.
• Demonstrates knowledge, skill, and coordination to provide care and guidance to the cancer patient from screening to survivorship.
• Participates in the performance improvement process with the department leaders, making ongoing recommendations, providing
updates on institution practices, involved in the patient/guest satisfaction.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Qualifications:

Education/Training
High school diploma and medical terminology and/or basic anatomy training required, Cert, GED

 

Licensure/Certification
For Oncology: Oncology Patient Navigator – Certified Generalist (OPN-CG) within 2 years of job entry date.

 

Experience
Three (3) years of relevant work experience in customer service required. Healthcare experience preferred. Navigation/care coordination
experience preferred.

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