The Host is responsible for managing the guest reservation / table management system, welcoming/greeting guests, escorting guests to their tables, and presenting menus. Hosts will also coordinate with service staff to ensure a smooth sequence of service, thank guests prior to their departure, and handle all pre-arrival / departure sequencing.
ABOUT OUR VALUES
We believe in GETMY Best – Guide, Excellence, Together, Magic, and Yes
ESSENTIAL FUNCTIONS
Take pride in being the first point of contact (in person and on the telephone) for the restaurant.
Manage the table management / reservations system(s) to ensure restaurant optimization for experience and revenue.
Review all external marketing materials (website, google, Yelp, Tripadvisor, etc.) to ensure correct menus, hours of operation, contact info, etc. are listed.
Review all guest feedback and summarize for staff and management to review daily.
Communicate reservation info (names, allergies, happenings, VIPs, etc.) to service staff, kitchen, and Managers.
Manage guest flow into the restaurant by promoting bar patronage and never seating guests at a pace that doesn’t allow for proper servicing.
QUALIFICATIONS
Experience:
Previous customer service or hospitality experience preferred, but not required
Experience handling reservations or guest seating systems is a plus
Skills:
Excellent communication and interpersonal skills
Ability to stay positive and composed under pressure
Strong organizational and multitasking abilities
Basic math skills (for handling waitlists and seating rotations)
Attributes:
Friendly, approachable, and professional demeanor
Enthusiastic about creating a welcoming environment for guests
Punctual, reliable, and well-groomed
Team-oriented with a flexible, can-do attitude
PHYSICAL REQUIREMENTS
Ability to stand for extended periods
Comfortable walking and moving around the dining area
Ability to occasionally lift items up to 25 pounds (e.g., chairs).
ABOUT OUR
BENEFITS
Company Benefits and Perks
Full Time
Part Time
Seasonal
Medical (with company contribution)
Yes
-
-
Dental (with company contribution)
Yes
-
-
Vision (with company contribution)
Yes
-
-
401(k) (with company match)
Yes
Yes
-
Paid Time Off
Yes
Yes
-
Sick Time
Yes
Yes
Employee Dining Discounts
Yes
Yes
Yes
Employee Marketplace Discounts
Yes
Yes
Yes
SCHEDULE
Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.
The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.
Estas cookies son necesarias para que el sitio web funcione y no se pueden desactivar en nuestros sistemas. Puede configurar su navegador para bloquear estas cookies, pero entonces algunas partes del sitio web podrían no funcionar.
Seguridad
Experiencia de usuario
Cookies orientadas al público objetivo
Estas cookies son instaladas a través de nuestro sitio web por nuestros socios publicitarios. Estas empresas pueden utilizarlas para elaborar un perfil de sus intereses y mostrarle publicidad relevante en otros lugares.
Google Analytics
Anuncios Google
Utilizamos cookies
🍪
Nuestro sitio web utiliza cookies y tecnologías similares para personalizar el contenido, optimizar la experiencia del usuario e indvidualizar y evaluar la publicidad. Al hacer clic en Aceptar o activar una opción en la configuración de cookies, usted acepta esto.
Los mejores empleos remotos por correo electrónico
¡Únete a más de 5.000 personas que reciben alertas semanales con empleos remotos!