Platzhalter Bild

Patient Coordinator at Arizona Oral & Maxillofacial Surgeons en Arizona Oral & Maxillofacial Surgeons

Arizona Oral & Maxillofacial Surgeons · Oro Valley, Estados Unidos De América · Onsite

Solicitar ahora

Description

 

Arizona Oral & Maxillofacial Surgeons is seeking a Surgical Assistant to join our network in Tucson, AZ! Our practice has been providing patients with unparalleled care and exceptional oral surgery experiences for over 50 years. We are a team of four oral surgery experts who are devoted to improving the lives of others in the Tucson, Oro Valley, and Sahuarita communities. Our team also believes in making a social impact in the communities in which we live by providing complimentary oral surgery services through our Summer of Wisdom and New Smile campaigns. We also focus on a robust educational program to educate and build relationships amongst the dental community! 


Website: Arizona Oral & Maxillofacial Surgeons  


Duties/Responsibilities:

  • Deliver a distinctive patient experience with every patient both in person and over the phone
  • Answer calls, and schedule new and existing patients for dental treatment
  • Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
  • Maintain a clean and welcoming patient waiting area
  • Collect patient payments and post them to their patient ledger
  • Update necessary documents into patient chart 
  • Outbound calls to patients for confirming upcoming appointments
  • Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office

Scheduling focused duties:

  • Schedule, confirm, and reschedule patient appointments via phone, text, and email.
  • Ensure appointment times are optimized to minimize downtime and meet daily/weekly production goals.
  • Coordinate follow-up care, recall visits, and treatment plan appointments.
  • Answer incoming calls, respond to inquiries, and provide accurate information about services and appointments.
  • Handle cancellations, no-shows, and schedule adjustments promptly.
  • Verify patient demographic information in the practice management system.
  • Maintain organized records of scheduling activities and patient communication.
     

Requirements


  • At least 1 year of experience in a dental front office setting
  • Customer Service experience
  • Passion for delivering the best experience
  • Ability to collaborate and be team-oriented
Solicitar ahora

Otros empleos