IT Support Specialist en Halo Investing

Job Title: IT Support Specialist (Mac & PC), part-time

Location: Chicago, IL (On-site)

Hours: 5-10 hours per week (Flexible, between the hours of 9-5 am, M-F)

Compensation: $15-$25 per hour, based on skills and experience

About Us: Halo Investing is an award-winning technology platform that disrupts how protective investment solutions are used worldwide. Headquartered in Chicago, with employees worldwide, we’re on a mission to change the world by democratizing access to investment solutions that were previously unavailable to most investors.

At Halo, we’ve balanced growth with a strong company culture to create a uniquely motivated, dynamic, and proactive team where we value collaboration, communication, and passion!

About the Role:

We are looking for a highly motivated and tech-savvy college student to provide short-term, part-time IT support for our team in Chicago. This in an on-site position in our downtown Chicago office, and is perfect for someone looking to gain practical experience in a professional environment while balancing their academic commitments. You will initially be completing an inventory and clean-up of Halo’s laptops and related hardware, and will also assist with various IT-related tasks, ensuring our Mac and PC systems run smoothly. 

Responsibilities:

• Initial project involves assessing PC and Mac hardware inventory, preparing and optimizing laptops for current and future users. 

  • Maintain accurate records of computer inventory, licenses, etc.

• Complete comprehensive clean-up of both Windows PCs and Mac devices

  • Uninstall unnecessary programs, remove previous user data and configurations

  • Install and update operating systems (Windows and macOS) to the latest stable versions.

  • Install and configure essential software applications as per company standards.

  • Ensure all necessary drivers are installed and up-to-date.

• Provide technical support and troubleshooting for both Mac and PC workstations.

• Set up and configure new user accounts and equipment.

• Assist with software installation, configuration, and updates.

• Troubleshoot network connectivity issues (Wi-Fi, basic wired connections).

• Other IT-related tasks as assigned.

Qualifications:

• Currently enrolled in a college or university program, preferably in Computer Science, Information Technology, or a related field.

• Proven experience supporting both Apple Mac (macOS) and Windows PC operating systems.

• Strong understanding of common hardware components and software applications.

• Excellent problem-solving skills and attention to detail.

• Ability to work independently and as part of a small team.

• Strong communication and interpersonal skills.

• Reliable and punctual.

• Must be based in Chicago, IL, and available for on-site work.

To apply, please send your resume to [email protected]