Hospitality Service Assistant en Regional West Health Services

About the Role:

As a Hospitality Service Assistant within Inn Touch at Regional West Health Services, you will play a crucial role in creating a welcoming and supportive environment for patients, families, staff members, and students. Your primary responsibilities will be to greet customers, coordinate room reservations, guest support, and all aspects of housekeeping including public areas of Inn Touch and guest rooms. You will work to ensure safety, comfort and regulatory compliance are all met in a hospital-adjacent setting. You will be the first point of contact for guests at Inn Touch and are responsible for ensuring a smooth and positive experience. 

Minimum Qualifications:

• Computer experience required 

Preferred Qualifications:

• Experience in hospitality 
• Experience in housekeeping 

Responsibilities:

• Greet patients and visitors warmly, checking guests in for stays at Inn Touch, receiving and processing payment in accordance with policy 

• Clean and sanitize guest rooms, bathrooms, and common areas according to infection control and hospital standards. To include changing bed linens, making beds, replacing towels, and transporting and storing clean linens and towels. 
• Launder soiled lines and bedding daily and/or as needed, restock rooms and supply dispensers 
• Addressing guest needs timely 
• Maintain a clean and organized waiting area, ensuring that it is welcoming and comfortable.

We look forward to hearing from you! 

A conditional job offer is contingent upon successfully passing a pre-employment drug test and background checks.  A Physical Capacity Profile may be required for some positions.