Hybrid Staff Assistant en Town of West Hartford

Monday, September 1, 2025, at 11:59 p.m.                            $27.93 - $34.74/hr

• Provides and obtains program, financial and/or personnel related information to and from other departments.
• Communicates in order to obtain or transmit routine information, to resolve discrepancies and to handle customer complaints.
• Types, files and may release confidential information according to established policy.
• Orders and maintains inventory of office supplies.
• Completes, prepares and files purchase requisitions, purchase orders and payment vouchers; reconciles discrepancies and questionable charges.
• Maintains employee attendance records.
• Prepares personnel action forms and payrolls according to appropriate contractual and legal requirements.
• Proofreads information for accuracy.
• Performs data entry work.
• Reviews source documents and related reports for accuracy including account coding; payee/payor information, authorization, and other pertinent information
• Updates account information within filing/information system; reconciles errors and reenters information;
• Collects, records, balances and deposits revenue according to established procedure; may perform calculations to determine amount collectible or account status.
• Composes correspondence to obtain or transmit routine information.
• Types/ transcribes edits correspondence, reports, forms and specifications utilizing various typewriters and/or personal computers.
• Conducts program registrations.
• Accepts applications, verifies information and determines preliminary program eligibility.
• Assembles data and performs calculations for reports.
• Maintains manual and automated files.
• May provide work direction to employees.

• Ability to demonstrate proficiency in software applications to meet departmental requirements.
• Ability to compose type and edit final copy.
• Knowledge of correct language usage (grammar, spelling, punctuation) sufficient to identify and correct errors.
• Knowledge of financial recordkeeping.
• Ability to compose correspondence in order to obtain and transmit information.
• Ability to compare and perceive differences between two sets of copy.
• Ability to determine and search for information required to resolve problems, answer customer inquiries, request for assistance, and complaints.
• Ability to prioritize work assignments to meet established deadlines.
• Ability to apply/adapt instructions to procedures from one assignment to another.
• Ability to simultaneously operate keyboard and transcribing equipment.
• Ability to perform data entry work and maintain filing systems.
• Ability to perform basic arithmetic calculations with various units of measure manually and/or using equipment.
• Ability to interact with employees and the public in a courteous and professional manner.