Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.
Join us as we bring healthy and sustainable living to millions of Americans in the years to come.
THE ROLE
Thrive Market’s Product Management team is looking for a highly quantitative, strategic, and technical Senior Product Manager to lead efforts related to our cart, checkout, post-order, tracking, and self-service flows. The ideal candidate is a full-stack PM – comfortable and experienced in both optimizing the user experience for conversion improvements as well as working on vendor API integrations.
RESPONSIBILITIES
Develop and execute product strategies to optimize our members’ experience in the purchase and post-purchase steps of their journey.
Constantly identify opportunities to reduce friction in the order path and improve order conversion rates, and optimize average order value (AOV).
Work cross-functionally with engineering, design, analytics, and partner teams to bring these strategies to life across all platforms—desktop, mobile web, and native apps.
Collaborate closely with the operations team to optimize the post-order tracking experience.
Collaborate closely with the member services team to improve automated self-service capabilities.
Leverage quantitative and qualitative data to drive decision-making, test hypotheses, and execute A/B testing to enhance the member experience. Define KPIs and metrics to measure the success of your initiatives.
Analyze market trends, competitor strategies, and user behavior to inform product enhancements that keep Thrive Market competitive.
Work closely with engineering and development teams to ensure business needs are translated into actionable product requirements, creating measurable deliverables that drive business growth.
QUALIFICATIONS
5+ years of product management experience, with experience in both backend/tools and frontend of E-commerce
Demonstrated experience in creating, communicating, and executing product roadmaps
Proven track record of successfully launching, measuring, and iterating on features
Strong expertise in data-driven decision-making, including A/B testing and user behavior analysis
Experience with API integrations, internally or vendors
Excellent collaboration skills and experience working closely with cross-functional teams such as engineering, merchandising, and marketing
Strong project management skills, able to juggle multiple priorities and deadlines in a fast-paced environment
Deep empathy for the customer journey and an affinity for Thrive Market’s mission to bring affordable, healthy products to all members
Experience optimizing an e-commerce funnel is preferred
Experience implementing and optimizing self-service chat tools is a plus
Experience with online grocery is a plus
Experience with our main tools – JIRA, Amplitude, Figma– is a plus
BELONG TO A BETTER COMPANY
Comprehensive health benefits (medical, dental, vision, life and disability)
Competitive salary (DOE) + equity
401k Employer Match
9 Days of Observed Holidays
Flexible Paid Time Off
Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
Ability to work in our beautiful co-working space at WeWork in Playa Vista and other locations
Free Thrive Market membership with exclusive employee discount
Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.
At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.
Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer
At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!
If you need assistance or accommodation due to a disability, please email us at [email protected] and we’ll be happy to assist you.
Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.
Compensation Description - The base salary range for this position is $165,000 - $200,000/Per Year.
Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies, and experience, and geographic location.
Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!
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