Hybrid Administrative Operations Manager en Woodloch Resort

Nestled in the scenic Pocono Mountains of Pennsylvania, Woodloch Resort encompasses an award-winning family resort (Woodloch Pines), championship golf course (Woodloch Springs) and a luxury destination spa (The Lodge at Woodloch).

Owned and operated with pride by the Kiesendahl family since 1958, the concept of family is truly at the core of Woodloch and is key to its longtime success. Woodloch Pines was voted by TripAdvisor as the number one family resort in the United States and remains committed to its original mission to “treat all guests as if they were company in their own homes.” Staff members are no exception to this rule.
Employees work hard and are passionate about what they do and why they do it. Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests. With our unique activity program, abundant amenities, and outstanding nightly entertainment, your family, friends, and co-workers are guaranteed to be engaged, energized, and enthusiastic!

GENERAL PURPOSE OF JOB to assist the Engineering Director and Maintenance Managers of all Woodloch owned and managed properties.

     Essential Duties and Responsibilities include the following. Other duties may be assigned.

• ·         Support and assist Woodloch Pines and The Lodge at Woodloch management team
• ·         Utility account tracking, trending & reconciliation. (Energy, Water & Sewer) 
• ·         Capital project tracking and documentation – both active & future.
• ·         Active projects tracking – with emphasis on financial monitoring and invoice processing.
• ·         Attend project meetings and generate / distribute meeting minutes
• ·         Compliance and regulatory tracking of annual infrastructure certifications. (Fire Suppression Systems, Domestic Water System Back Flow, Labor & Industry (Elevator, Electrical Bonding, Boiler Certification), Liquid Fuels, Business Licenses, etc.)
• ·         PA One Call administration / tracking
• ·         Assist in the development of a cohesive property wide information archive to include architectural/engineering drawings, construction documentation, project photographs, etc.
• ·         Collecting and tracking Certificate of Insurance information from sub-contractors
• ·         Assist in the submittal & tracking process of Local & State permitting as related to capital improvement projects.
• ·         Other Duties may be assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/ Or Experience / Other Requirements

• ·         Strong computer office & computer skills including Microsoft Outlook, Word, Excel, QuickBooks, and other related programs
• ·         Strong communication skills via phone, email, video conferencing, etc.
• ·         Demonstrate accuracy and thoroughness to ensure quality of work
• ·         Basic understanding or Facilities Operation and Construction Fundamentals
• ·         High school diploma or general education degree (GED); plus 5-10 years related experience and/or training; or equivalent combination of education and experience. 
• ·         While primarily an office environment, some work in the field throughout all properties can be expected
• ·         May be required to travel between all Woodloch owned/managed properties and the local area as necessary.
• ·         Primary office location will be in the Pines Maintenance building, other locations may include the Lodge Maintenance office as well as the possibility from other remote locations
• ·         Valid Driver’s License

Language Skills Ability to read, analyze, and interpret technical procedure. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions.

Mathematical Skills/Reasoning Ability

• ·         Individual must possess strong organizational / planning skills
• ·         Basic accounting skills preferred

Physical Requirements: The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to; sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. They are sometimes required to stand for long hours, walk, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. It is also required that the employee be able to lift, turn, or exert force more than 30 pounds

SCHEDULE REQUIREMENTS: Flexible hours between 7am and 6 pm and flexible days Monday thru Saturday

Culture:

Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!)

We promote teamwork and cooperation

We celebrate our staff with appreciation/holiday parties

Career development and advancement

Benefits:

Medical, Dental, and Vision for Full Time, Part Time and Seasonal employees

Company-paid Life insurance for Full-Time employees

Short Term Disabilities plans, Life and Pet insurance

401k with employer match

529 College Savings Plan

Generous Paid Time Off package, Paid Sick & Paid FMLA 

Flexible & Dependent Care Saving Account (FSA)

Complimentary birthday dollars

Employee Crisis Fund/ Benevolent Fund

Complimentary Day Passes

Free use of many facilities, sports complex discounts, golf discounts, wellness programs

Dozens of local employee retail discounts

**Full benefit details will be disclosed during new employee orientation**