Hybrid Patient Coordinator en Carolina Orthodontics & Children's Dentistry
Carolina Orthodontics & Children's Dentistry · Fayetteville, Estados Unidos De América · Hybrid
- Junior
- Oficina en Fayetteville
Carolina Orthodontics & Children's Dentistry - Fayetteville, our goal is to provide cutting-edge orthodontic and dental treatments to our patients. Our state-of-the-art office allows us to provide our patients with the best care in a comfortable and inviting setting. Our staff knowledgeable and experienced but we provide a fun and inviting environment for our patients.
Job Description:
Are YOU:
Appreciative
Responsibilities:As a Patient Care Coordinator, you are the first interaction for guests and play an integral role in setting the expectations for their experiences. You will perform a wide range of responsibilities, to include:
- Be professional, punctual, reliable, and accountable for the quality of your work
- Answer phone according to telephone etiquette protocol, striving for 100% answer rate
- Enforces office policies and protocols with guests discreetly, tactfully, and professionally
- Maintain guest accounts/records by obtaining, recording, and updating personal and financial information with a high degree of accuracy
- Monitor daily insurance correspondence from Home Office, coordinates with dental offices for resolution of issues
- Keeps informed and updated on OSHA regulations and HIPAA (Health Insurance Portability and Accountability) requirements
- Always adhere to service and brand representation
- Commitment to providing excellent customer service
- Maintain composure and professionalism when exposed to stressful situations
- Ability to work cooperatively with management, staff, and patients
- High school diploma or equivalent required.
- A minimum of two years of front office experience preferably in a dental setting.
- Proficiency with Microsoft Office Suite.
- Knowledge of dental software strongly preferred.
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Salary Range:Based on experienceRequisition Number:2025-16485 Solicitar ahora