As a Privacy Analyst specializing in Data Subject Rights (DSR) requests, you will play a critical role in ensuring compliance with global data privacy regulations. You will manage and respond to DSR requests related to data access, deletion, and other privacy rights, collaborating with cross-functional teams (e.g. Privacy Counsels, Customer Support, Product Managers, Engineers) and ensuring timely and accurate resolution. Additionally, you will help to deliver key projects and business as usual activities that allow us to scale and mature our Privacy Program.
This role sits within Spotify’s Privacy team, which consists of Privacy Program Management and Privacy Legal. As a Privacy Analyst you will be part of the Privacy Program Management team, reporting to the Privacy Program Manager, but will also be working closely with Privacy Counsels.
The right applicant has a strong attention to detail and a deep understanding of privacy principles. They possess excellent problem-solving skills and are adept at analyzing complex situations to ensure compliance with legal requirements. Additionally, they can effectively balance regulatory obligations with fostering user trust while collaborating across teams and managing intricate workflows.
What You'll Do
Mainly focusing on responding to DSR requests Spotify receives from its users, ensuring high quality and timely responses.
Develop and improve operational processes to handle DSR requests efficiently while aligning with business objectives and regulatory requirements.
Create, implement, and communicate Customer Support guidelines, and best practices related to privacy.
Help the Privacy Program Management team with other initiatives and projects.
Serve as the primary owner for various additional operational tasks related to privacy.
Who You Are
2+ years of experience in handling data subject rights requests.
Solid understanding of privacy compliance and data protection.
Demonstrated ability to work independently with minimal supervision while effectively managing multiple deadlines.
Experience in managing DSR requests.
A self-starter with an eye for detail but also the ability to consider the big picture.
Excellent interpersonal and communication skills, including the ability to explain complex privacy concepts to non-experts.
Fluency in English is essential.
Privacy certifications (like CIPP/E, CIPM and CIPT) is a plus.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
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