Hybrid Senior Business Intelligence Analyst en Delaware North

Overview:

Delaware North is hiring a full-time Senior Business Intelligence Analyst to join our team. As a Senior Business Intelligence Analyst, you will be responsible for using data and analysis to drive informed decision making and operational excellence for the Patina Group. If you are seeking a role that provides career growth and a supportive work environment, apply to join our team!  

 

Ideal locations for team member:  Buffalo, NY, Orlando, FL or NYC, NY.

Additional Details:

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Unit Description:

Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News.

Responsibilities:

• Led business intelligence efforts for Patina Group, delivering actionable insights from transactional sales data using advanced analytics 
• Designed and maintained Tableau dashboards to visualize KPIs and drive strategic decision-making across departments 
• Developed labor optimization models and staffing dashboards to support efficient workforce planning 
• Built scalable predictive and prescriptive analytics solutions for pricing, menu engineering, and demand forecasting 
• Integrated multiple data sources to inform competitive pricing strategies through cost analysis and market trend evaluation 

Qualifications:

• Bachelor’s degree in business, mathematics, or similar field; master's degree preferred  
• Minimum of 3 years of experience in business analytics, business intelligence, or similar function, working in a fast-paced environment; preferably in hospitality or restaurant industries  
• Experience in analytics and predictive tools such as Advanced Excel and R 
• Experience in data warehousing tools such as SQL  
• Experience in data visualization tools; Tableau preferred  
• Prior experience with point of sales systems preferred  

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