About the job
About OntraOntra is the global leader in AI-powered legal technology solutions for private capital investment firms. Our Legal Operating System combines innovative, purpose-built software with a global network of experienced professionals to digitize recurring legal workflows across the full fund lifecycle. We work with the world’s leading investment banks, private equity and venture capital firms, direct lenders, law firms, and service providers to reduce the time, expense, and risk associated with contract and fund management.Our CultureOntra is a remote-first company that values the power of connection. We find innovative ways to stay connected, both virtually and in person. By promoting ownership, inspiring creativity, and championing collaboration, Ontra enables you to shape your impact and growth. Our commitment to innovation extends beyond our technology; it’s embedded in our culture, and AI plays a crucial role in everything we do.Our culture is one where belonging is the cornerstone of every interaction, rooted in acceptance and respect for all. Our commitment to inclusion begins at the application process, ensuring a fair and equitable hiring experience that values the unique contributions you bring from day one.For this job we are currently only hiring candidates based in the United States.About the opportunityOntra is seeking an Operations Associate reporting to our Manager of Operations and Strategy on our Customer Success Operations team.The role is a great opportunity to be introduced to the exciting world of legal tech and our global Operations and Strategy team. The Customer Success Operations Associate will support Customer Success Managers in day-to-day responsibilities including monitoring cross-department requests, maintaining data within Salesforce/Gainsight, and compiling data requests. In this role, you will also assist with strategic initiatives, working closely with the Operations and Strategy team as well as other departments to efficiently support our customers and future company growth.If you are looking to work cross-functionally with a global team while providing strategic customer support, we’d love to get to know you!What you’ll do
What you’ll bring
Pay TransparencyOntra takes individual candidate location, experience, and skills into consideration when determining compensation. The base pay range is listed below. Additionally, all positions are eligible for unit-based equity grants.Some positions may be eligible for additional compensation, such as commission or other variable compensation structures, which is not included in the below base pay range.If you are selected to participate in our interview process, your Talent Acquisition Partner will share more details about the total compensation package for the role.Base Pay Range$52,000—$78,000 USDHiring LocationsWe currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.United StatesArizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington APACHong Kong, Singapore EMEAUnited KingdomBenefits Snapshot
