Hybrid Customer Service Support Representative (Remote) Customer Service Support Representative (Remote)
Talentify.io · United States (Remote) · nan, Estados Unidos de América · Hybrid
About the job
Why Consider This Job Opportunity
- Salary range of $15 - $25 per hour
- Comprehensive benefits package including Medical, Dental, Vision, Life, and 401(K)
- Opportunity for career advancement and continual professional development
- Supportive and work environment focused on customer service
- Chance to make a real difference in patient experiences and satisfaction
- Act as a liaison between the employer, customers, and patients
- Resolve routine customer requests with products or services via calls or the Internet
- Provide additional customer education and information as needed
- Notify clients of test results in a timely and accurate manner
- Perform administrative support for medical record management and ensure HIPAA compliance
- High School Diploma or GED equivalent required
- Previous experience in a customer service role
- Experience working in a contact center or call center environment
- Strong verbal and written communication skills with excellent listening abilities
- Knowledge of Microsoft Office suite is required
- Prior healthcare industry experience, such as in a physician's office or hospital
- Experience with Salesforce.com and/or Information Systems
- Excellent multitasking abilities and flexibility in managing changing priorities
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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