About the job
Why Consider This Job Opportunity
- Opportunity for career advancement with paths to roles such as Supervisor, Trainer, and Operations Management
- Regular reviews and raises based on tenure and performance
- Fun and engaging work environment with casual dress code
- Earn incentives and prizes, including electronics and vacations
- Paid time off, holidays, and training opportunities
- Comprehensive benefits package, including medical, dental, and vision coverage
- Handle inbound customer inquiries and troubleshoot basic technical issues
- Utilize systems and technology for account management tasks
- Identify sales opportunities and apply skills to promote products
- Ensure first call resolution through effective problem-solving
- Escalate customer dissatisfaction to management as needed
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Experience in customer service or technical support roles
- Strong problem-solving and negotiation skills
- Ability to thrive in a fast-paced and changing environment
- Previous experience with conflict resolution and customer relations
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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