About the job
Employer Industry: Business Process Outsourcing (BPO)
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Opportunity for career advancement with paths to roles such as Supervisor, Trainer, and Operations Management
- Regular reviews and raises based on tenure and performance
- Fun and engaging work environment with casual dress code
- Earn incentives and prizes, including electronics and vacations
- Paid time off, holidays, and training opportunities
- Comprehensive benefits package, including medical, dental, and vision coverage
- Handle inbound customer inquiries and troubleshoot basic technical issues
- Utilize systems and technology for account management tasks
- Identify sales opportunities and apply skills to promote products
- Ensure first call resolution through effective problem-solving
- Escalate customer dissatisfaction to management as needed
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Experience in customer service or technical support roles
- Strong problem-solving and negotiation skills
- Ability to thrive in a fast-paced and changing environment
- Previous experience with conflict resolution and customer relations
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
