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Field Service Technician

Hodge Industrial Technologies · Bensenville, United States Of America · On-site

  • Office in Bensenville
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Description

Hodge Industrial Technologies is a trusted provider of sales and field service for mission-critical industrial compressed air systems, supporting manufacturing facilities with fast response and reliable uptime solutions.

As a Field Service Technician, you will play a vital role in ensuring our customers' equipment operates at peak performance. You will be the face of the company on-site, delivering high-quality service and maintaining strong customer relationships.

Key responsibilities include:
  • Diagnosing and troubleshooting equipment issues to minimize downtime for customers
  • Performing repairs and preventive maintenance on industrial compressed air systems
  • Delivering professional field service and representing the company at customer locations
  • Communicating clearly and effectively with customers regarding service needs and solutions
  • Completing accurate service documentation using mobile apps or tablets
  • Working independently in the field and managing jobs from start to finish
  • Achieving high first-time fix rates and maintaining strong productivity standards

Requirements

Required Qualifications:

  • Ability to read and interpret electrical wiring diagrams and schematics
  • Willingness to travel to customer sites

Preferred Qualifications:

  • Electrical troubleshooting experience on industrial equipment
  • High school diploma or GED
  • Comfortable using mobile apps or tablets for service documentation
  • Valid driver's license

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
  • Overtime