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Description

Norwegian Speaking Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European talent acquisition and premium BPO workforce solutions. We specialize in connecting world-class professionals with career-defining opportunities that bridge global markets and high-growth service sectors.

Job Overview

We are currently seeking a talented professional for the Norwegian Speaking Solutions Consultant position in Bulgaria, based in the vibrant heart of Sofia. This is an exceptional opportunity to advance your career within the Customer Support Services industry while enjoying a premium lifestyle in one of Europe's most dynamic emerging business hubs.

Key Responsibilities

• Act as a primary point of contact for Norwegian-speaking clients, providing high-level technical and administrative support.
• Resolve complex inquiries within the Customer Support Services framework with a focus on delivering premium service excellence.
• Collaborate with international teams to optimize communication workflows and improve user experiences.
• Maintain comprehensive knowledge of client products to provide accurate and efficient solutions to end-users.
• Ensure all interactions meet the high-quality performance standards set by the firm.
• Participate in ongoing training to master new communication tools and service methodologies.
• Provide actionable feedback to management to enhance our service delivery and support operations.

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory) to facilitate your transition to our office in Sofia.
• Proven experience in Customer Support Services or a similar client-facing environment.
• Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
• A professional, empathetic, and service-oriented mindset.
• Enthusiasm for international relocation and living in Bulgaria.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) included for all international hires.
• Attractive Monthly Performance Bonus based on your individual achievements.
• €1,500 Signing Bonus (one-time) for all new team members.
• Professional growth opportunities within one of the most reputable Norwegian-speaking jobs in Europe.
• And Much More...

Life in Bulgaria

Bulgaria offers an incredible quality of life, blending ancient history with a modern, cosmopolitan atmosphere. When choosing one of our many jobs in Bulgaria, you will experience a perfect climate, stunning mountain landscapes, and a lively social scene that makes Sofia one of the most attractive cities for expatriates seeking Norwegian-speaking jobs abroad.

The cost of living in Bulgaria is exceptionally affordable, allowing you to enjoy a high-end lifestyle while maximizing your savings. From local gastronomic delights to a thriving expat community, moving to Bulgaria for this Norwegian Speaking Solutions Consultant position in Bulgaria is not just a career move—it is a life-changing adventure.

How to Apply

If you are ready to take the next step in your career and join a world-class team in a vibrant European capital, we invite you to apply now. Send us your updated CV and join the elite community at Mercier Consultancy Group. We look forward to reviewing your application for this unique opportunity.