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Description

Italian Speaking Customer Experts for Miele

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class opportunities across Europe. As a leader in the global staffing industry, we specialize in facilitating high-level placements for those seeking prestigious Italian-speaking jobs in dynamic international environments.

Job Overview

We are currently sourcing candidates for the Italian Speaking Customer Experts for Miele position in Greece, a unique opportunity to represent a world-renowned leader in the consumer electronics and premium home appliance sector. This role offers the perfect blend of professional growth and an exceptional Mediterranean lifestyle, making it one of the most sought-after jobs in Greece today.

Key Responsibilities

• Provide high-end technical support and product guidance for Miele consumer electronics and appliances to Italian customers.
• Maintain excellence in customer satisfaction by resolving inquiries regarding product functionality, installation, and maintenance.
• Represent the Miele brand with professionalism, ensuring every interaction aligns with their commitment to "Immer Besser."
• Process customer feedback and service requests through integrated CRM systems efficiently and accurately.
• Troubleshoot technical issues for home appliances, offering clear, expert-level advice to Italian-speaking clients.
• Collaborate with international teams to optimize service delivery within the consumer electronics support department.
• Stay updated on the latest Miele product innovations and features to provide precise, value-added support.

Requirements

• Native or fluent Italian (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece.
• Previous experience in customer service or technical support, preferably within the consumer electronics industry.
• Strong proficiency in English to facilitate communication within our diverse, multi-cultural corporate environment.
• Excellent communication skills and a passion for technology and premium home appliances.
• Ability to relocate to Athens, Greece, to join our vibrant team on-site.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on Miele product specifications and consumer electronics support protocols.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation).
• Monthly Performance Bonus based on quality metrics and service excellence.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More... including career development opportunities within our global network.

Life in Greece

Choosing one of our Italian-speaking jobs means choosing a life of sunshine, culture, and ancient history. Living and working in Greece provides a unique opportunity to immerse yourself in a country known for its incredible hospitality, world-famous cuisine, and a relaxed pace of life that complements a high-powered career in consumer electronics. Whether you are exploring the historical landmarks of Athens or visiting the stunning nearby islands, you will find that Greece offers an unparalleled work-life balance.

Beyond the career advancement, relocating to Greece is a life-changing experience. Our comprehensive relocation package ensures a seamless transition, allowing you to settle in and enjoy the vibrant culture of Athens immediately. With its beautiful climate, rich culinary heritage, and friendly atmosphere, Greece remains a premier destination for professionals looking to grow their careers while experiencing the very best of Mediterranean living.

How to Apply

If you are ready to take the next step in your career and join a prestigious firm in an exciting role, we invite you to apply now to become part of our success story. Simply click the "Apply Now" button to submit your CV and our talent acquisition team will review your application promptly. We look forward to welcoming you to the Mercier Consultancy Group team!