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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we specialize in facilitating career-defining opportunities that blend professional growth with international adventure.

Job Overview

We are currently seeking candidates for the Nederlands Sprekende Klantenservicemedewerker Automerken position in Greece, representing high-profile names in the automotive industry. This is an exceptional opportunity to advance your career through one of our exclusive Dutch-speaking jobs while enjoying the sun-drenched beauty of the Mediterranean.

Key Responsibilities

• Provide high-quality support to customers of leading automotive brands via phone, email, and chat.
• Assist vehicle owners with inquiries regarding technical specifications, service intervals, and dealership locations.
• Manage and resolve complex cases related to vehicle maintenance, warranty questions, and roadside assistance coordination.
• Maintain comprehensive records in the CRM system to ensure accurate tracking of automotive customer interactions.
• Act as a brand ambassador, upholding the premium service standards expected within the global automotive industry.
• Collaborate with international teams to optimize customer experience strategies across different European markets.
• Participate in ongoing product training to stay updated on the latest automotive innovations and fleet models.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Professional proficiency in English to collaborate within our multinational environment.
• A valid EU passport or work permit for Greece.
• Genuine passion for the automotive industry and a customer-centric mindset.
• Excellent communication skills, combining empathy with clear problem-solving abilities.
• Previous experience in a customer-facing role is an advantage but not strictly required.

Benefits

What We Offer

• Competitive Monthly Salary with a 13th and 14th salary payment per year.
• Monthly Performance Bonus linked to service quality and KPIs.
• Fully Paid Relocation Package including flight tickets, airport transfer, and initial hotel accommodation.
• Professional, fully paid training program to master all automotive industry technical tools.
• Comprehensive private health insurance coverage.
• Support in finding long-term housing in Greece.
• And Much More, including team-building events and career progression paths.

Life in Greece

Choosing one of our jobs in Greece means choosing an unparalleled quality of life. Experience the perfect blend of ancient history, vibrant modern culture, and the stunning Mediterranean climate that Greece is famous for worldwide. Whether you are exploring iconic landmarks or enjoying a coffee by the Aegean Sea, you will find that Greece offers a unique balance between a high-paced international career and a relaxed, sun-filled lifestyle.

Our relocation package ensures that your move to Greece is seamless and stress-free, allowing you to focus on your new role as a Nederlands Sprekende Klantenservicemedewerker Automerken. From the world-class gastronomy to the warm, welcoming local community, you will quickly find that Greece is not just a destination for your career, but a place you will be proud to call home.

How to Apply

If you are ready to launch your career in the automotive sector with one of the most exciting Dutch-speaking jobs in Europe, we want to hear from you. Click the Apply Now button to submit your CV and join the team at Mercier Consultancy Group. We look forward to facilitating your next professional chapter in beautiful Greece!