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Description

Italian Speaking Customer Experts for Messaging App

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-leading organizations across the European BPO and technology sectors. We pride ourselves on providing bespoke career solutions that foster professional growth while ensuring our partners achieve excellence in service delivery.

Job Overview

We are seeking talented professionals to join our team as Italian Speaking Customer Experts for Messaging App position in Greece. If you are passionate about the social media industry and thrive in a fast-paced digital environment, this role offers an exceptional opportunity to advance your career within one of the most exciting, high-growth international hubs.

Key Responsibilities

• Provide high-quality support to users of a leading global messaging app, ensuring seamless digital communication.
• Manage incoming inquiries regarding platform features, account security, and user experience within the social media ecosystem.
• Maintain a professional and engaging tone that reflects the brand identity of the social media client.
• Resolve technical and non-technical issues via chat and messaging interfaces efficiently.
• Contribute to the continuous improvement of customer satisfaction metrics by providing expert, localized solutions.
• Stay updated on the latest trends and updates within the messaging app landscape to provide informed assistance.
• Collaborate with international teams to share insights and best practices for the Italian market.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in the social media industry and digital communication platforms.
• Exceptional problem-solving skills and a customer-centric mindset.
• Availability to relocate to Athens for our Italian speaking jobs.
• Professional proficiency in English to facilitate team communication.

Benefits

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Training on systems and social media protocols.
• Comprehensive Private Health Insurance.
• Career development and advancement opportunities within our premier network of jobs in Greece.
• And Much More...

Life in Greece

Embarking on a journey with one of our Italian speaking jobs means immersing yourself in the vibrant culture of Athens. Greece offers an unparalleled Mediterranean lifestyle, where you can enjoy endless sunshine, historic landmarks, and a lively social atmosphere after your shift. Living and working in Greece provides a unique opportunity to connect with an international community in a city that perfectly blends the ancient world with modern energy.

With our all-inclusive relocation support, transitioning to your new life in Greece is seamless and stress-free. Indulge in world-renowned cuisine, explore breathtaking coastlines, and enjoy an exceptional quality of life that only Greece can offer. Join us and see why so many professionals choose to build their future here in Greece.

How to Apply

If you are ready to take the next step in your career with an industry-leading firm, we want to hear from you. Click the Apply Now button to submit your application and join the Mercier Consultancy Group team today. We look forward to welcoming you to the team!