Gradle Opportunity Near You ∙ Page 6

OrangeTwist is seeking a talented, soon-to-be or entry-level licensed Esthetician / Treatment Specialist to join our dynamic team. In this role position, you will manage front desk and administrative responsibilities while receiving hands-on training in our esthetic treatments, preparing you to grow into esthetician role over time. You will be the first point of contact for clients, creating a welcoming, relaxing, and rejuvenating experience with exceptional customer service. This role is perfect for a motivated individual passionate about client care, professional growth, and contributing to a thriving wellness and beauty community.

During the first 12 months, your primary focus will be on front desk operations, client communications, and supporting business development through community outreach, lead generation, and referrals. 

Location: 2722 Augustine Dr #120, Santa Clara, CA 95054

Schedule: 2-3 shifts a week, minimum 4 weekend days a month

Compensation: $18+ (base on experience) with Incentive and Commission

What You Will Do:

• Lead and motivate the center team to achieve individual and team sales targets. 
• Develop and implement effective sales strategies to maximize revenue. 
• Analyze market trends and competitor activities to identify business opportunities. 
• Work with the team to develop and execute action plans. 
• Monitor and evaluate the performance of sales. 
• Track key performance indicators (KPIs) and provide regular reports to management. 
• Build and maintain strong relationships with clients. 
• Ensure a high level of customer satisfaction. 
• Oversee the center sales process from lead generation to closing deals. 
• Collaborate with other departments, such as marketing and operations, to streamline processes and improve efficiency. 
• Represent the company in a positive and professional manner 
• Greet all visitors with a friendly attitude, complete check-in process and connect them with the appropriate OrangeTwist team member 
• Answer phones and center email in a courteous and professional and timely manner; takes messages, answer questions, schedule appointments, or direct call as needed 
• Up-sell products and services to clients and process payments 
• Receive and sort daily mail; prepares and forwards outgoing mail and packages 
• Performs general clerical duties including but not limited to filing, photocopying, organizing and maintain file system, files correspondence and other records 
• Partner with Center Management to order and maintains supplies and keep reception area organized and clean 
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues 
• Acquire and maintain knowledge of Zenoti, OrangeTwist membership, & rewards and financial programs. 
• Knowledge of OrangeTwist treatments and procedures. 
• Undergo hands-on training in OrangeTwist’s treatment protocols and skincare services 

Qualifications:

• Currently in esthetics program
• -OR-
• Certificate of Completion of an esthetics program 
• State Board Certification of Barber and Cosmetology 
• Current and Valid State Esthetician License to practice in the state
• Valid Laser Certification preferred
• Minimum 1 year of experience in sales