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Homecare Scheduling Supervisor

Attentive Care · Schenectady, United States Of America · On-site

  • Oficina en Schenectady
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Description

Attentive Care is a leading home healthcare agency dedicated to providing compassionate in-home care services and supporting caregivers and home health aides throughout the Capital Region. With nearly 50 years of service, we are recognized for our commitment to quality and excellence.

As a Homecare Scheduling Supervisor, you will play a pivotal role in ensuring seamless care delivery by managing caregiver schedules and coordinating client service requests. Your work will directly impact the well-being of clients and the satisfaction of our caregiving team.

Key responsibilities include:
  • Manage caregiver scheduling and shift coverage to ensure optimal staffing for client needs
  • Coordinate client service requests and staffing changes, maintaining clear communication across all stakeholders
  • Maintain accurate schedules in homecare software systems and ensure data integrity
  • Communicate effectively with caregivers, clients, and clinical supervisors to resolve scheduling issues
  • Monitor compliance with authorization hours and service plans, ensuring adherence to regulatory requirements
  • Prioritize and manage high-volume, fast-changing schedules in a dynamic environment

Requirements

Required Qualifications:

  • Proficiency with Microsoft Office
  • English proficiency sufficient for professional workplace communication
  • Legally authorized to work in the United States

Preferred Qualifications:

  • Experience in a customer-facing role within healthcare or service settings
  • Experience using homecare scheduling or EMR software (such as HHAeXchange or Phoebe)
  • Knowledge of homecare and healthcare scheduling concepts, including authorization hours and service plans
  • Experience coordinating schedules and resolving issues with caregivers, clients, and clinical supervisors

Benefits

  • Competitive hourly compensation: $16.50–$18.00 per hour
  • $5,000 sign-on bonus (terms apply)
  • Daytime hours with flexible scheduling; part-time may be considered
  • Paid sick time
  • Additional compensation for on-call shifts
  • Hybrid work environment
  • Recognition as Best Homecare Agency Award winner (2024–2026)
  • Opportunity to join a respected agency with nearly 50 years of service in the Capital Region