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Senior Microsoft Technology Specialist – Public Sector

Why you’ll love Softchoice:

At Softchoice, our purpose is to unleash the potential of people and technology.

Our company was built around the idea that there is no success without team success. We foster a culture of inclusion and fairness, where diverse interests, experiences, and backgrounds are celebrated. We strive to empower and unleash the potential of everyone, to ensure that every employee has a path to success. We are in it together to make life better for each other, our customers, our partners, and our communities.

The impact you will have:

You are a Microsoft Subject Matter Expert! You love helping customers on their digital journey, promoting the adoption of Microsoft cloud technology to help drive business outcomes. You are passionate about helping customers solve challenges through the delivery of ongoing solutions that reduce risk and manage costs.

The Senior Microsoft Technology Specialist is responsible for supporting the Microsoft Cloud and Workplace sales strategy within their aligned sales districts. You will support new customer acquisition through participation in demand generation activities for your districts while also growing existing customer spend through proactive sales campaigns, leveraging Microsoft programs, and participating in Softchoice SAM+ and lifecycle services.

Successful execution will require strong alignment with the local Microsoft specialist team units, as well as a specialized knowledge of Microsoft products, licensing vehicles, programs and funding.

What you’ll do:

• Lead pre-sales support for Microsoft Azure and/or M365 solutions and Softchoice support offers, providing expert guidance to sales teams and customers.
• Develop and deliver comprehensive solution recommendations and roadmaps tailored to customer needs.
• Strategize and execute targeted sales campaigns to drive new customer acquisition and grow existing customer spend.
• Identify and leverage Microsoft programs and incentives to maximize customer value.
• Collaborate with Sales to create and implement strategic account plans for key accounts, focusing on growth opportunities, addressing challenges, and ensuring long-term customer success.
• Oversee a pipeline of Microsoft opportunities, monitoring performance and ensuring alignment with territory goals.
• Engage in SAM+ and Lifecycle services activities to promote cross-sell and up-sell opportunities for key accounts.
• Participate in sales enablement activities, sharing your expertise on aligned Microsoft solutions.

• Represent the company at customer and partner events, including webinars, CIEs, and other thought leadership activities.
• Foster and maintain strong relationships with Microsoft counterparts to support co-sell initiatives and highlight Softchoice's competitive differentiation.

What you'll bring to the table:

• Extensive experience with Microsoft cloud solutions and a deep technical proficiency.
• 5+ years of industry-relevant experience in sales, with a proven track record of success.
• 3+ years of experience with Microsoft Cloud or Volume Licensing solutions, including relevant programs for public sector and educational organizations. 
• Demonstrated experience working with public sector organizations, including government agencies, broader public sector (BPS), and educational institutions.
• Continuous learning mindset, staying updated on new trends, technology updates, and cloud technologies. Actively leverage Microsoft Learn and other resources to enhance both soft and technical skills.
• Achievement of Microsoft certifications aligned to assigned products is highly preferred.
• Demonstrated ability to drive consultative sales conversations, understanding customer pain points, and positioning Microsoft products and services to address those challenges.
• Strong collaboration skills, with the ability to work effectively across multiple functions and departments to achieve common goals.
• Excellent analytical, time management, and organizational skills.
• Exceptional communication and presentation skills, with the ability to interact and communicate at the executive level.