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D365 CRM Func Lead Consultant - Enterprise Apps (INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI, IN)

Birlasoft · Pune, India · Onsite

  • Senior
  • Office in Pune
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Area(s) of responsibility

Required Skills

  • Proficiency in Sales: The candidate must have a strong understanding of sales processes and strategies, and be able to apply this knowledge to the D365 CRM platform.
  • Expertise in Customer Service: The candidate should have a solid background in customer service, and be able to use D365 CRM to enhance customer relationships and satisfaction.
  • Mastery of D365 Customer Engagement Apps: The candidate must be proficient in using D365 Customer Engagement Apps, and be able to leverage these tools to improve business operations.
  • A Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field is required.