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(Canada) Sr. Customer Success Manager, Enterprise
Pointclickcare · Remote or Mississauga, Canada · Remote
Security Operations Analyst
KUBRA · Mississauga, Canada · Hybrid
- Office in Mississauga
How You’ll Contribute
- Maintain the security infrastructure (Firewalls, IDS/IPS, AV, SIEM, FIM, servers etc)
- Perform firewall operational tasks as approved
- Monitor systems, software and skills to stay ahead of emerging threats: Lead or participate in security investigations and Assist during Incident Response and Recovery activities.
- Maintain and enforce KUBRA’s IT management control framework that defines the institution’s overall approach to IT risk and control
- Participate in on-call rotation to respond, investigate and resolve Security Incidents
- Track and action alerts to ensure proper response is taken by coordinating the work efforts of internal teams and actions required of external service providers.
- Apply understanding of environment and operational issues to work with external or internal parties for implementation or optimization of specific SIEM use cases to help improve detection and response.
- Maintain the vulnerability security digest and provide updates to relevant parties
- Monitor threat feeds and provide regular threat intelligence updates.
- Conduct access control reviews on a case-by-case basis to systems and work with internal and external resources to update user control lists and provide reports.
- Assist in remediation tasks related to audits/penetration tests.
- Participate in internal and external table-top exercises related to cybersecurity.
- Assist in development of process and procedure documents for Security Operations.
- Evaluate and provide guidance to exemption requests as per corporate policy and standards, to advise of risk involved.
Strengths That Shine in This Role
- Ability to detail and effectively discriminate relevant logs / security events
- Ability to handle multiple tasks and projects concurrently
- Excellent written and verbal communication skills
- Ability to plan and manage complex security projects, and meet the deadlines
- Excellent organization, time management and problem-solving skills
- Ability to handle pressure under minimum or no direct supervision
Skills That Matter in This Role
- A minimum of 2 years of experience operating and working in a functional SOC environment
- A minimum of 2 years of experience in a Security Operations role
- 2+ years of experience in Incident Management and related processes
- Prior experience with SIEM, EDR, IAM and SOAR
- Prior experience with Cloud based services (AWS/Azure)
- Knowledge of PCI, SOC, SOX and other standards
- Incident Handler certification i.e., E|CIH, GCIH, IHRP, CSIH, CIHE is required
- Other relevant certifications that are considered an asset include MCSE, CCNA, CCNP, GCIH, GCIA, GCFE, GREM, GCFA, GSEC etc.
- Degree or equivalent Experience in Information Security
Why You’ll Love Working Here
- Thrive in an award-winning culture that champions growth, embraces diversity, and fosters inclusion for all. See our awards →
- Enjoy generous benefit coverage with low premiums, plus a Healthcare Spending Account and Wellness Spending Account
- Invest in your future with RRSP matching
- Take time to recharge with paid vacation and sick days, and enjoy a paid day off for your birthday
- Make a difference with two paid volunteer days to support causes you care about
- Keep learning with free access to LinkedIn Learning and our education reimbursement program for continued development
- Feel appreciated through our employee recognition programs
- Support your mental health with a free premium Headspace membership
- Stay refreshed with unlimited access to fully stocked beverage stations
- Save more with exclusive Perkopolis retail discounts