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Veterinary Client Service Representative

Innovetive Petcare · Landisville, United States Of America · Onsite

  • Junior
  • Office in Landisville
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At Landisville Animal Hospital, we’re dedicated to providing compassionate, high-quality care to pets and their families. Our team is passionate about animals and committed to creating a welcoming, positive experience for every client. If you love animals, excel in customer service, and enjoy working in a dynamic environment, we’d love for you to join our team!

Position Overview

We’re looking for both Part-time AND Full-time, friendly and detail-oriented Veterinary Client Service Representatives to be the first point of contact for our clients. In this role, you’ll play a crucial part in ensuring seamless communication, exceptional service, and efficient operations within our hospital.

Some of the responsibilities you will own in this role:

  • Provide warm, professional customer service to clients and their pets
  • Answer phones, schedule appointments, and gather necessary medical history
  • Process invoices and payments accurately
  • Verify patient immunization and test status
  • Coordinate with veterinarians and technicians upon patient arrival
  • Fill prescriptions, food orders, and over-the-counter product requests as directed
  • Maintain accurate client and patient records in our system
  • Assist with additional administrative tasks as needed

Preferred Qualifications

  • A genuine love for animals and commitment to their well-being
  • Excellent communication and interpersonal skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Computer proficiency and attention to detail
  • Positive attitude and team-oriented mindset

Benefits

  • Paid time off
  • Health insurance
  • Dental Insurance
  • Vision insurance
  • Employee discounts
  • Flexible schedules
  • 401K with company match
  • Training and Career development