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Serenity Mental Health Centers · Denver, United States Of America · On-site

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Regional Operations Manager

Rodizio Grill · Denver, United States Of America · Remote

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Description

The Regional Operations Manager will oversee and support the General Managers in executing the day-to-day operations of both company and franchise-owned restaurants within their assigned region. This role is crucial in ensuring that all locations meet the company’s quality, service, and profitability standards. The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and a proven track record of driving operational success. 

Key Responsibilities 

  • Operational Oversight: Ensure all restaurants in the region adhere to company standards and policies through regular visits and virtual inspections. 
  • Performance Management: Monitor and analyze restaurant performance metrics, including sales, customer satisfaction, and operational efficiency. 
  • Training and Development: Provide ongoing training and support to restaurant managers to enhance their skills and performance. 
  • Compliance: Ensure all locations comply with health, safety, and labor regulations. 
  • Franchise Relations: Support franchisees in achieving their business goals and maintaining brand standards. 
  • Beverage Program Oversight: Directly manage and develop our beverage program. 

Requirements

Travel Requirements 

  • The Regional Operations Manager is required to visit each restaurant within their region 3 – 6 times per year, depending on performance, to ensure operational standards are met and to provide support to the restaurant managers. 
  • It is estimated that this role should be 70% in field-related duties and 30% in office-related tasks. 
  • Travel Expenses: All travel-related expenses, including transportation, accommodation, and meals, will be covered by the company in accordance with our travel policy. 

Qualifications 

  • Bachelor’s degree in business administration, Hospitality Management, or a related field is preferred. 
  • Fluency in English is required and proficiency in Spanish is strongly preferred. 
  • Minimum of 5 years of experience in restaurant management, preferably in a multi-unit role. 
  • Strong leadership and interpersonal skills. 
  • Excellent analytical and problem-solving abilities. 
  • Ability to travel frequently within the assigned region. 
  • Experience developing or managing a bar or beverage program is preferred. 

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Training & Development
  • Work From Home
  • Wellness Resources