Homeoffice Data Analytics Intern at Invoicecloud
Invoicecloud · Remote (Greater Boston Area), United States Of America · Remote
Oyster – Hire globally with Oyster. Simplify payroll and compliance.
Sponsored by OysterAbout InvoiceCloud:
InvoiceCloud is a leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients can improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.InvoiceCloud.com.
About the Team
The Analytics team is a cross functional group of talented individuals with a mission to provide actionable insights that drive strategic decision-making and improve business performance through data-driven analysis.
Role Overview
This position will be focused on supporting the analytics team through activities such as creating reports and visualizations, constructing data models, and interacting with various stakeholders to communicate findings. You will also collaborate with senior analysts or managers on special projects, contribute to data quality assurance efforts, and gain hands-on experience with tools and techniques used in data analysis and visualization.
How You Will Make An Impact
- Project work with Senior Analyst:
- Efficacy of our Customer Marketing – Aid in the development of comprehensive metrics and benchmarks to measure the impact and ROI of marketing campaigns on customer retention and satisfaction
- Customer Health Scores - Aid in the development of customer health scores. Utilize advanced analytics to identify potential churn risks based on their current customer health score.
- Business Funnel - Engineer a cohesive business funnel framework that seamlessly integrates prospecting, implementation, and current customers.
- Process and data model improvements or edits to ensure accuracy in our data.
- Ad hoc analysis of our current customer base to equip our Customer Success Managers with the data needed to interact with our customers.
- Produce analytical insights and research that drive decision-making across all levels of the organization.
Who You Are
- Introductory experience with SQL and Business Intelligence tools (Tableau, PowerBI).
- Demonstrated motivation and drive to learn new technologies and skills.
- Interest and enthusiasm for analytics and data-driven decision making.
- Comfortable with a fully remote work environment, with the opportunity to be onsite in Braintree, MA once during the internship.
- Currently a Junior or higher and enrolled in a Bachelor's or Master's degree program in Data Science, Statistics, Computer Science, Business, Engineering, Mathematics, or related field.
- Excellent communication skills with the ability to present findings clearly and concisely
Benefits
We offer a competitive benefits program including:
- Medical, dental, vision, life & disability insurance
- 401(k) plan with company match
- Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
- Mental health resources
- Paid parental leave & Backup Care
- Tuition reimbursement
- Employee Resource Groups (ERGs)
InvoiceCloud is an Equal Opportunity Employer.
InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact jobs@invoicecloud.com.
Click here to review InvoiceCloud's Job Applicant Privacy Policy.
To all recruitment agencies: InvoiceCloud does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.
