Room Attendant/Housekeeping at Estancia Del Norte, A Tapestry by Hilton Hotel
Estancia Del Norte, A Tapestry by Hilton Hotel · San Antonio, United States Of America · Onsite
- Junior
- Office in San Antonio
Description
The Estancia Del Norte is seeking a dedicated and detail-oriented Room Attendant to join our housekeeping team. This role is essential in providing a clean, comfortable, and welcoming environment for our guests. If you take pride in maintaining high standards of cleanliness and creating memorable guest experiences, this is your opportunity to contribute to a dynamic hospitality team.
Where You Can Make an Impact:
- Clean and prepare guest rooms daily, including making beds, vacuuming, dusting, and replenishing amenities.
- Maintain cleanliness in bathrooms by sanitizing fixtures, restocking supplies, and ensuring all surfaces are spotless.
- Replace used towels, linens, and other items with fresh supplies.
- Respond promptly to guest requests and resolve any housekeeping-related issues professionally and efficiently.
- Monitor and report maintenance needs or damages in guest rooms to ensure quick resolution.
- Restock housekeeping carts and ensure equipment is in good working condition.
- Follow established health and safety guidelines, including proper use of cleaning chemicals.
- Collaborate with other departments, such as the front desk or maintenance, to ensure seamless guest experiences.
- Ensure lost and found items are reported and handled according to hotel policy.
- Maintain a friendly and professional demeanor when interacting with guests and team members.
Requirements
Education/Formal Training:
- High school diploma or equivalent preferred but not required.
Experience:
- Previous experience in housekeeping or a similar role is a plus, but training will be provided.
Knowledge/Skills:
- Strong attention to detail and organizational skills to ensure guest rooms meet high cleanliness standards.
- Ability to work independently and as part of a team.
- Good communication skills to interact with guests and colleagues.
- Physical stamina to perform manual labor, including bending, lifting, and standing for extended periods.
