To ensure the company conducts its business in full compliance with all national and international laws and regulations that relate to the Quick Service Restaurant sector, as well as professional standards, accepted business practices, and internal standards.

Core Responsibilities and Key Result Areas

Risk & Compliance

• Ensure that all company products comply with applicable regulations (federal and state), and any regions in which they are sold.
• Gather, analyse, and interpret technical data, and translate it correctly into official regulatory submissions
• Perform OSC across all CR stores and PX Kiosks
• Liaise with SEC and other regulatory bodies
• Provide specialist advice on core matters concerning regulatory compliance, aiming to keep the company’s products and services within the quality control circle.
• Maintain awareness of changing regulations for the company’s products and assist with the proper registration of components.
• Investigate and record any complaints that may transpire due to non-compliance of regulations and take measures to ensure that it is not repeated.
• Research, implement, and manage the areas of regulations and laws, and food regulations, policies and procedures, consumer protection, and public interest laws.
• Work closely with the head, risk and compliance, in overseeing compliance procedures.
• Address employee concerns or questions on legal compliance
• Confer with department heads to determine the type of service that they are providing, and the intensity of the compliance system that they will need.

Key Performance Indicators

• Rate of compliance with applicable regulations
• Achievement of sensitization on changing/evolving regulations on company products

Knowledge Requirements

• Knowledge of legislations, its changes and developments as they affect the Food Industry,
• Knowledge of Fundamentals of Accounting
• Knowledge of Risk & Compliance standards or processes
• Knowledge of legal standards and in-house policies
• Knowledge of reporting procedures and record keeping
• Knowledge of the QSR/Food Industry practices

Job Specifications

Educational Requirements

Professional Requirements

Experience Requirements

A good first degree in Law, Finance, Business Administration or related areas.

- Possession of a Master’s degree in Business Administration or related degree is an added advantage

Membership of ICAN, ACCA, ACA, CIMA, or any other related professional qualification is required.

Certifications in compliance will also be added advantage

Minimum of 5-6 years’ experience in a similar role, especially in the QSR/FMCG sector

Decision Expectations

• Acts on defined procedures and decisions
• Enforces agreed decisions
• Plans own work schedule and work schedule of subordinates
• Address employee concerns or questions on legal compliance
• Provide specialist advice on core matters concerning regulatory compliance

Working Conditions

Jobholder typically work 40 hours per week, Monday to Friday, although there may involve weekend or evening work. This role is largely office and field -based, although at times the individual may require travel to meetings held off-site, as the company has more than one office. Jobholder is a professional of high ethical standards who works diligently to complete his/her duties keeping in mind the objectives of the business.

Contacts and Purpose of Contact

Internal Contacts (most frequent contacts)

Purpose of Contact

• Executive Management
• Employees

• Exchange or provide information
• Obtain, clarify, and discuss information
• Present, discuss information and problems
• Collaborate, negotiate and present ideas
• Deal with, influence or motivate subordinates
• Promote, justify or settle highly sensitive matters

External Contacts (most frequent contacts)

• Service Providers/ Vendors
• Regulators