Hybrid Media Asset Manager at Qurate Retail Group

The Media Asset Manager is responsible for managing QVC’s digital assets and the publishing needs of QVC’s online platforms.  Serves as subject matter expert on digital and video asset management best practices, metadata standards, content hierarchies, naming conventions, and functional requirements.  Leads the design of metadata schemas, taxonomies, and controlled vocabularies that ensure a simple to use, customer-focused experience across all asset management systems. Partners with technology teams to identify areas for system enhancements and ensure timely resolution of technical issues affecting users.  Provides guidance for consistency and enforcement of metadata requirements, content organization, user training, and workflow standards.

Day in the Life

• Serve as subject matter expert on enterprise-wide projects and initiatives, providing expertise on asset management and publishing best practices, metadata standards, content hierarchies, naming conventions, and functional requirements.
• Oversee QVC’s digital asset management and video publishing systems and operations based on industry and company standards.
• Develop and manage asset metadata strategy, verification of asset legal clearances, and identification and enforcement of retention and archiving policies.
• Support live on-air broadcast by developing on-air playlists and managing ingested assets for playout on various platforms.
• Provide authority on enforcement of metadata requirements, content organization, user training, and workflow standards for diverse teams of asset management users.
• Continually monitor workflows and processes to identify areas for system enhancements and improved efficiency and results. Regularly gauge user satisfaction and address pain points. Lead cross-departmental projects that improve video access and metadata usage and appreciation.
• Provide regular status reports and metrics on system and user activities to assure that workload
• Balances team workload to meet team deadlines.
• Other duties as assigned.

Must Haves

• BS degree required in Film, Communications, Broadcasting, Library Science, Information Management, Management Science, Computer Science or equivalent experience in a related discipline.

• 5+ years of experience working in a matrixed corporate environment in a media management role.

• Experience leading projects and setting standards.  Knowledge of media management and publishing systems.

• Advanced understanding of metadata standards, schema, and best practices.
• Demonstrable experience managing digital assets or media publishing systems.
• Experience managing projects including requirements gathering, implementation and adoption.
• Ability to organize, consolidate and analyze data.
• Outstanding attention to detail.
• Ability to identify, challenge, and consider opportunities outside of conventional thinking and traditional ways of operating to resolve problems or inefficiencies. Strong problem-solving, organizational and logic skills, and an investigative mentality.
• Ability to demonstrate and articulate an understanding of how technical solutions impact the business.
• Excellent leadership, communication, and organizational skills.
• Flexibility to manage, prioritize and handle a variety of cross-functional requests, sometimes outside of normal working hours.

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. 

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